IT Support Specialist

Job Title:

IT Support Specialist (Onsite)

Location:

Tucker GA

Duration:

6 months

Pay Rate:

$27.24/hr on W2/1099 all inclusive

Interview Process:

Either Web Cam or In Person

Job Description

Under general supervision provides management information system user support either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users needs. May develop/conduct training.

Under general supervision provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users needs. May develop and conduct training programs for software/hardware users.

Essential Functions:

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prvides customer support in the maintenance of systems.

• Provides ongoing operational and user assistance to address application problems provide on-call application support and assist users with application operations.

• Provides technical support in the operation and use of application software systems.

• Communicates with all levels of management and user department personnel to discuss job execution status requests for reprints equipment status and related problems that may occur.

• Develops materials and methods to be used in training others in the use of various hardware and software.

• Installs and/or upgrades software on PCs as instructed.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Competencies:

• Customer Service

• Teamwork and Cooperation

• Accountability

• Results Orientation

• Judgment and Decision Making

Required Education and Experience:

• High school diploma or GED AND Six months of education or experience in information security privacy system/network administration and support or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.

Preferred Education and Experience:

• Preference will be given to applicants who in addition to meeting the required education and experience possess one or more of the following:

Top Skills & Years of Experience

Required/Desired Skills

Recruiter Details:

Kris :

Lokesh : Eight three two - Nine nine zero -Two four two six

Sameer : Seven one nine two three nine Five five five five