Retail Business Insights Executive

As our Retail Business Insights Executive you will partner closely with the Retail Excellence Manager to deliver actionable performance insights and market intelligence connecting sales productivity retail operations and market trends to support effective decision-making and drive performance productivity and retail excellence.

THE ROLE

OPTIMIZE ENABLE INNOVATE!

As our Retail Business Insights Executive you play a critical role in monitoring retail performance analysing sales and productivity metrics gathering market intelligence and translating insights into clear recommendations that support business reviews retail operations and performance improvement.

You will be reporting to Retail Excellence Manager and you will manage:

Retail Performance & Business Insights

• Monitor and analyze sales productivity and other performance metrics to support effective business and retail decision making.
• Connect performance data insights to retail operations customer satisfaction results and market activities and their impact on daily performance across channels.
• Identify gaps risks trends and growth opportunities from data; present insights with actionable strategies to drive performance (sales productivity) and retail excellence (compliance brand guideline standards service excellence).
• Support Retail Excellence Manager with business reviews preparation and related materials.

Market Intelligence & Retail Performance

• Conduct regular market visits to gather on-ground intelligence including competitor activities and operational challenges; consolidate feedback from Retail Specialists and front-liners and highlight key findings with recommended actions.
• Analyze feedback and ROI of sales events and podiums summarizing findings areas done well and gaps or learnings for future improvement.

Resource Planning & Operational Support

• Support resource planning and perform headcount analysis for sales events podiums and all activities.
• Govern and control the usage of testers by monitoring tracking and analyzing usage.
• Assist Retail Manager in ad hoc projects for continuous improvement data consolidation and analysis as required.

YOU ARE A COTY FIT

As a Retail Business Insights Executive you thrive in a fast-paced and diverse environment. You are highly curious analytical detail-oriented independent yet collaborative proactive resourceful and accountable with strong critical thinking and storytelling skills.

• 24 years of experience in commercial planning business analysis or performance analysis.
• Experience in retail FMCG beauty or luxury industries is preferred.
• Familiarity with retail KPIs is an advantage.
• Strong proficiency in MS Excel with the ability to analyse large data sets identify trends gaps productivity drivers and operational risks.
• Proficiency in visualisation tools such as Power BI is an added advantage.
• Strong attention to detail analytical thinking critical thinking and storytelling skills.
• Strong accountability with the ability to monitor and follow through.

If youre ready to support and shape the future of beauty we want you on our team!

WHAT WE OFFER

This is a unique role with a genuine opportunity to make an impact. Youll get to work in a diverse environment with a team of professionals who are passionate about the work they do and know how to have some fun along the way.

Cotys global omni-working policy provides the option to work up to 50% of your month remotely.

We believe that a more flexible philosophy of remote working will give everyone the freedom to choose what works for their individual circumstances and empower them to always perform at their best.

ABOUT US

Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every youre the kind of person who refuses to settle if you want to think bigger learn faster and go further than you ever thought possible wed love to hear from you.

Coty is deeply committed to Changing the Conversation around Diversity Equity & Inclusion to create a more open inclusive and diverse workplace where all employees can be their authentic self.