Works Communication Officer
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Job Summary
3 months contract with a local authority
Job Purpose
- The role ensures residents Members stakeholders and partners are kept informed before during and after works helping to minimise disruption and protect the reputation of the Highways & Transport Service. The postholder will work closely with internal teams contractors utility companies and external partners to coordinate changing works programmes and present information clearly across a variety of communication channels.
Key Duties/Accountabilities
- Provide clear accurate and timely information on highway works to residents Members MPs and other stakeholders.
- Coordinate communications across multiple schemes and programmes responding to frequent changes at short notice.
- Use appropriate communication channels including websites briefings reports and digital platforms to ensure messages reach the right audiences.
- Ensure communications meet statutory requirements council policies and service standards.
Essential Experience Required
- Previous relevant experience in a customerfocused communications administrative or coordination role.
- Experience managing information responding to enquiries and working with multiple stakeholders.
- Experience working in a fastchanging environment with competing priorities.
- Experience using business systems databases or information management systems.
Essential Qualifications Required
- Educated to ALevel or equivalent or able to demonstrate equivalent experience.
- Good IT skills including use of office systems and databases.
- Strong written and verbal communication skills.
Additional information to note
- Working Hours: 37 hours per week.
- We work on bi-weekly schedule.
The role closes on 14th May 2026 apply ASAP.
Required Skills:
The role ensures residents Members stakeholders and partners are kept informed before during and after works helping to minimise disruption and protect the reputation of the Highways & Transport Service.
Required Education:
The role ensures residents Members stakeholders and partners are kept informed before during and after works helping to minimise disruption and protect the reputation of the Highways & Transport Service.
