Director of Knowledge Management

At Fello we champion the rights of people with disabilities and invest in what matters most: real opportunities strong relationships and inclusive equitable communities. We partner with people with disabilities to provide support services develop inclusive housing and create spaces where people feel genuinely connectednot just accommodated.

The Director of Knowledge Management is responsible for the strategic oversight governance and integrity of data reporting and research across Fello. This role leads the strategy design and execution of knowledge sharing systems organization-wide and ensures that knowledge is captured organized and accessible to improve decision-making efficiency and partnership with the SVP of Administration & General Counsel and other leaders the Director of Knowledge Management ensures accurate timely and actionable data is available to drive compliance efforts monitor organizational performance and support growth initiatives program evaluations and strategic planning.

The ideal candidate brings exceptional critical and strategic thinking skills with a proven track record of proposing and implementing multi-pronged solutions collaboratively in fast-paced growth-oriented environments. They possess the ability to work autonomously running toward problems without being asked with a solutions-oriented approach. They have a demonstrated ability to build relationships that drive organizational changeincluding in situations involving indirect managementand experience working across cultural geographic and programmatic lines to align work and achieve goals. They possess the ability to remain flexible calm under pressure and adaptive as priorities shift serving as a model and resource for employees. They have excellent oral written and interpersonal communication skills with the ability to manage positive communication in difficult situations and provide candid and constructive feedback. Strong computer skills are required including proficiency in Microsoft Office Suite (PowerBI Word Excel Outlook and PowerPoint).

This position requires a masters degree in Data Analytics Information Management Public Administration Business Administration Healthcare Administration or a related field along with a minimum of five years of experience in data management analytics reporting or knowledge management with at least three years in a leadership role.

This position is full-time based in Linthicum with a typical schedule of Monday through Friday during Fello office hours and some evening and weekend hours based on organizational needs. This position is eligible for periodic telework.

This position includes an award-winning total rewards (benefits) package and opportunities for professional development within our mission-driven organization.

Fello is an equal opportunity employer which means we provide equal opportunity to all qualified candidates without regard to race color religion ancestry sex gender gender expression national origin age marital status military/veteran status sexual orientation gender identity pregnancy genetic information disability or any other characteristic protected by applicable law. To provide equal employment and advancement opportunities to all candidates employment decisions at Fello will be based on merit qualifications and skills. Fello highly encourages all employees to become fully vaccinated against COVID-19 and other communicable diseases.