Administrative Assistant

Miami, FL - USA

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

AtQuadel we believe great work starts with great people. Thats why we focus on building teams that care deeply about the communities we serve and the colleagues we work beside every day. Were currently seeking dedicated professionals who are ready to grow with us and help drive our mission forward.

JOB SUMMARY
The Administrative Assistant provides a wide range of administrative clerical and organizational support to the Housing Choice Voucher management team across multiple programs to ensure efficient departmental operations. This role supports the Housing Choice Voucher (HCV) program office by delivering high-quality customer service maintaining organized records and assisting with daily office functions. The Administrative Assistant plays a key role in ensuring the effective and efficient operation of the Housing Choice Voucher program through accurate timely and professional administrative support.

DUTIES AND RESPONSIBILITIES

Provide administrative and clerical support to assigned department(s) including scheduling meetings preparing correspondence and maintaining calendars
Answer phones respond to inquiries and direct calls to appropriate staff in a professional and courteous manner
Greet clients participants landlords and visitors; provide general program information and assistance
Prepare process and maintain files records and documentation in accordance with policies and HUD requirements
Assist with data entry in housing management systems
Generate reports track assignments and support program compliance and reporting requirements
Process incoming and outgoing mail including scanning filing and distribution
Support scheduling and coordination of briefings hearings inspections and appointments
Assist with preparation of forms notices and correspondence related to housing programs
Maintain confidentiality of sensitive participant and organizational information
Provide general support for special projects audits or program reviews
Perform other administrative duties as assigned

SUPERVISORY RESPONSIBILITIES
None

QUALIFICATIONS

High school diploma or equivalent. Additional education desirable.
Some business classes preferred but not required.
Two years experience in a professional office environment performing customer service clerical and administrative functions preferred.
Pleasant personality and professional telephone manner is essential.
Excellent customer service organizational interpersonal oral and written communication skills.
Ability to work well under pressure and have good problem solving skills.
Ability to manage multiple priorities and work in a fast-paced environment with minimal supervision.
Excellent attention to detail and ability to maintain confidentiality.
Proficient computer skills to include: Windows Microsoft Word Excel Internet and comfort learning new software and tracking systems.
Desire to work with low-income culturally diverse and at-risk families and individuals.

Proficiency in written and spoken English is required to effectively communicate with customers team members and management.
Professional working proficiency in Spanish/Creole a plus.

PHYSICAL DEMANDS AND WORK ENVIORNMENT

Occasionally required to stand.
Occasionally required to walk.
Frequently required to sit.
Continually required to utilize hand and finger dexterity.
Continually required to talk or hear.
Continually utilize visual acuity to operate equipment read technical information and/or use a keyboard.
Occasionally/required to lift/push/carry items up to 25lbs.

Quadel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression age national origin disability veteran status or any other protected status under applicable law.

Quadel complies with the Americans with Disabilities Act (ADA) and provides reasonable accommodations to qualified individuals with disabilities throughout the hiring process.

Employment is contingent upon successful completion of preemployment requirements which may include background screening pre-employment drug test and verification of credentials.

This job description reflects the general nature of the position and is not an exhaustive list of duties or responsibilities.

Required Experience:

Junior IC

Provide administrative and clerical support to assigned department(s) including scheduling meetings preparing correspondence and maintaining calendars
Answer phones respond to inquiries and direct calls to appropriate staff in a professional and courteous manner
Greet clients participants landlords and visitors; provide general program information and assistance
Prepare process and maintain files records and documentation in accordance with policies and HUD requirements
Assist with data entry in housing management systems
Generate reports track assignments and support program compliance and reporting requirements
Process incoming and outgoing mail including scanning filing and distribution
Support scheduling and coordination of briefings hearings inspections and appointments
Assist with preparation of forms notices and correspondence related to housing programs
Maintain confidentiality of sensitive participant and organizational information
Provide general support for special projects audits or program reviews
Perform other administrative duties as assigned

SUPERVISORY RESPONSIBILITIES
None

QUALIFICATIONS

High school diploma or equivalent. Additional education desirable.
Some business classes preferred but not required.
Two years experience in a professional office environment performing customer service clerical and administrative functions preferred.
Pleasant personality and professional telephone manner is essential.
Excellent customer service organizational interpersonal oral and written communication skills.
Ability to work well under pressure and have good problem solving skills.
Ability to manage multiple priorities and work in a fast-paced environment with minimal supervision.
Excellent attention to detail and ability to maintain confidentiality.
Proficient computer skills to include: Windows Microsoft Word Excel Internet and comfort learning new software and tracking systems.
Desire to work with low-income culturally diverse and at-risk families and individuals.

Proficiency in written and spoken English is required to effectively communicate with customers team members and management.
Professional working proficiency in Spanish/Creole a plus.

PHYSICAL DEMANDS AND WORK ENVIORNMENT

Occasionally required to stand.
Occasionally required to walk.
Frequently required to sit.
Continually required to utilize hand and finger dexterity.
Continually required to talk or hear.
Continually utilize visual acuity to operate equipment read technical information and/or use a keyboard.
Occasionally/required to lift/push/carry items up to 25lbs.