Ground Transportation Coordinator

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our clients logistics challenges.

The Ground Transportation Coordinator supports the coordination and execution of road transportation solutions across the UK working closely with the local operations team.

Essential Job Functions:

• Transportation Coordination & Execution

  • Coordinate daily UK and European road freight operations including FTL LTL and groupage shipments
  • Arrange bookings with approved carriers and ensure accurate scheduling and dispatch
  • Monitor shipment progress and proactively manage delays disruptions or exceptions
  • Ensure all transport activities are aligned with customer requirements and service level agreements (SLAs)

  Carrier & Vendor Management

  • Work closely with a network of approved UK and European hauliers and transport providers
  • Support onboarding of new carriers in line with company compliance and due diligence processes
  • Monitor carrier performance (service cost reliability) and escalate issues where required
  • Ensure adherence to agreed rates contracts and service expectations

Operational & Network Support

• Collaborate with UK branches and European offices to coordinate transport solutions
• Ensure consistency in processes and service delivery across the network
• Support the implementation of standard operating procedures (SOPs) and operational best practices

Pricing & Commercial Support

• Assist with transport pricing spot quotes and cost assessments
• Support commercial teams with competitive and operationally viable solutions
• Maintain awareness of market rates and capacity trends within the UK and European road freight market

Compliance & Regulatory Awareness

• Ensure compliance with UK and EU transport regulations including driver hours vehicle standards and cabotage rules where applicable
• Support adherence to company policies health & safety standards and security requirements
• Ensure accurate transport documentation (CMR delivery notes customs documentation where applicable post-Brexit)

Stakeholder Communication

• Maintain clear and professional communication with customers carriers and internal teams
• Provide timely updates on shipment status delays and issue resolution
• Support escalation management and ensure customer expectations are effectively managed

Performance & Continuous Improvement

• Monitor key KPIs such as on-time delivery cost control and service quality
• Identify opportunities for operational improvement and efficiency gains
• Contribute to sharing best practices across the UK and wider EMEIA network

Other Skills and Abilities:

Skills and Competencies

• Strong organisational and coordination skills in a fast-paced logistics environment
• Excellent problem-solving ability with a proactive and solutions-focused approach
• Strong communication skills across internal teams customers and suppliers
• Ability to manage multiple shipments and priorities simultaneously
• Team-oriented with the ability to work collaboratively across regions

Technical Skills

• Proficiency in Microsoft Office particularly Excel
• Experience with Transport Management Systems (TMS) and logistics platforms

Understanding of transport documentation and operational processes

Physical Requirements:

• Talking hearing and using hands to operate computer equipment
• Vision abilities required by this job include close vision and the ability to adjust focus
• Full clean drivers license

Education and Experience Required:

• 35 years experience in road freight logistics or supply chain operations
• Experience coordinating UK domestic and European road freight
• Good understanding of UK geography and European transport routes
• Experience working with carriers and hauliers

Certifications and Licences:

Professional certification may be required in some areas.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Recruitment Agency Policy

At Crane Worldwide3 Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details.

Where recruitment support is required we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications and (Company Name) will not be liable for any associated placement fees.

We appreciate your cooperation in respecting this policy.

Required Experience:

IC