Do you have a passion for helping people and delivering outstanding service If youre a strong communicator who thrives under pressure and enjoys solving problems we want you on our team!
Location: Penang
Working Hours:
- Monday Friday: 9:00 AM 10:00 PM (rotational)
- Weekends: 9:00 AM 6:00 PM
Work Mode: WFH (1 month)
Qualifications
- Bachelors Degree in any field
- Taiwanese & English proficiency (spoken & written)
- Minimum 6 months of customer support experience (any industry)
- Strong communication & customer service mindset
- Problem-solving & critical thinking ability
- Able to stay professional and calm under pressure
- Open to feedback & continuous improvement
- Computer literate; typing speed 40 WPM accuracy 90%
Responsibilities
- Deliver excellent customer service via phone & email
- Assist customers with orders payments and inquiries
- Ensure accuracy & confidentiality in handling customer data
- Resolve issues or escalate when required
- Collaborate with team to improve service quality
- Meet performance targets & follow company policies
Why Join Us
Enjoy a competitive salary supportive team environment and the opportunity to grow your career in a dynamic international setting where your skills truly make a difference.
If youre ready to build a rewarding career in customer support and make a difference every day wed love to hear from you!
Do you have a passion for helping people and delivering outstanding service If youre a strong communicator who thrives under pressure and enjoys solving problems we want you on our team! Location: Penang Working Hours: Monday Friday: 9:00 AM 10:00 PM (rotational)Weekends: 9:00 AM 6:00 PM Work Mod...
Do you have a passion for helping people and delivering outstanding service If youre a strong communicator who thrives under pressure and enjoys solving problems we want you on our team!
Location: Penang
Working Hours:
- Monday Friday: 9:00 AM 10:00 PM (rotational)
- Weekends: 9:00 AM 6:00 PM
Work Mode: WFH (1 month)
Qualifications
- Bachelors Degree in any field
- Taiwanese & English proficiency (spoken & written)
- Minimum 6 months of customer support experience (any industry)
- Strong communication & customer service mindset
- Problem-solving & critical thinking ability
- Able to stay professional and calm under pressure
- Open to feedback & continuous improvement
- Computer literate; typing speed 40 WPM accuracy 90%
Responsibilities
- Deliver excellent customer service via phone & email
- Assist customers with orders payments and inquiries
- Ensure accuracy & confidentiality in handling customer data
- Resolve issues or escalate when required
- Collaborate with team to improve service quality
- Meet performance targets & follow company policies
Why Join Us
Enjoy a competitive salary supportive team environment and the opportunity to grow your career in a dynamic international setting where your skills truly make a difference.
If youre ready to build a rewarding career in customer support and make a difference every day wed love to hear from you!
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