AHS Specialist English & Italian, Account Health Support
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
A Specialist within the Account Health Support team acts as the primary interface between Amazon and our third-party business partners (Sellers). We obsess over providing world-class support to Sellers selling on the Amazon platform. We strive to predict the Sellers needs before they recognize they may have a problem and provide solutions to help our third-party business partners better serve the customers.
Key job responsibilities
1. Seller Engagement and Relationship Management: Serve as the single dedicated contact for a portfolio of sellers throughout their compliance journey. Build strong relationships by ensuring clear accurate and timely communication. Execute structured outreach plans including proactive contacts biweekly follow-ups and pre-enforcement outreach. Educate sellers on compliance requirements and guide them through necessary documentation and actions.
2. Case Management and Documentation: Manage all seller interactions through a centralized mechanism to ensure complete visibility and consistency. Accurately log all actions communications and documents to maintain high data integrity and audit readiness. Monitor progress across all applicable legislations ensuring timely updates and closure of cases.
3. Inbound Support and Regain Activities: Respond promptly to inbound requests via available channels providing expert guidance. Support enforced sellers through targeted regain outreach and education helping them return to compliant status quickly.
POSITION DESCRIPTION: AHS Compliance Specialist (ITALIAN)
LANGUAGE REQUIREMENTS: English & Italian
PROCESS TYPE: Voice Process (Inbound and Outbound Calling)
SHIFT REQUIREMENTS: Rotational Shifts and Week Offs (should be flexible to work as per business requirements)
Min. Education - Undergraduate Campus Language Degree from Renowned University (2026 pass out or completed) can apply
A day in the life
The AHS Compliance Specialist you will be responsible for managing the end-to-end compliance journey of assigned sellers under the EU Compliance Dedicated Support model. Acting as a dedicated point of contact you will drives compliance completion across multiple legislations by providing clear guidance proactive outreach and consistent follow-up.
- - Speak write and read fluently in Italian
- - Knowledge of the Policies and Procedures especially the EU Compliance verticals.
- - Knowledge of Microsoft Office products and applications (Excel PowerPoint Word Visio and MS Project) at an advanced level
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
1. Seller Engagement and Relationship Management: Serve as the single dedicated contact for a portfolio of sellers throughout their compliance journey. Build strong relationships by ensuring clear accurate and timely communication. Execute structured outreach plans including proactive contacts biweekly follow-ups and pre-enforcement outreach. Educate sellers on compliance requirements and guide them through necessary documentation and actions.
2. Case Management and Documentation: Manage all seller interactions through a centralized mechanism to ensure complete visibility and consistency. Accurately log all actions communications and documents to maintain high data integrity and audit readiness. Monitor progress across all applicable legislations ensuring timely updates and closure of cases.
3. Inbound Support and Regain Activities: Respond promptly to inbound requests via available channels providing expert guidance. Support enforced sellers through targeted regain outreach and education helping them return to compliant status quickly.
POSITION DESCRIPTION: AHS Compliance Specialist (ITALIAN)
LANGUAGE REQUIREMENTS: English & Italian
PROCESS TYPE: Voice Process (Inbound and Outbound Calling)
SHIFT REQUIREMENTS: Rotational Shifts and Week Offs (should be flexible to work as per business requirements)
Min. Education - Undergraduate Campus Language Degree from Renowned University (2026 pass out or completed) can apply
A day in the life
The AHS Compliance Specialist you will be responsible for managing the end-to-end compliance journey of assigned sellers under the EU Compliance Dedicated Support model. Acting as a dedicated point of contact you will drives compliance completion across multiple legislations by providing clear guidance proactive outreach and consistent follow-up.
- - Speak write and read fluently in Italian
- - Knowledge of the Policies and Procedures especially the EU Compliance verticals.
- - Knowledge of Microsoft Office products and applications (Excel PowerPoint Word Visio and MS Project) at an advanced level
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
About Company
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