Business Operations Graduate

About Atos Group

Atos Group is a global leader in digital transformation with c. 70000 employees and annual revenue of c. 10 billion operating in 67 countries under two brands Atos for services and Eviden for products. European number one in cybersecurity cloud and high-performance computing Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered end-to-end solutions for all industries. Atos is a SE (Societas Europaea) and listed on Euronext Paris.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world the Group enables its customers and employees and members of societies at large to live work and develop sustainably in a safe and secure information space.

About the Role

We are looking for a motivated and detail-oriented graduate to join our UK Operations team. This role offers an excellent opportunity to gain hands-on experience in service delivery and project management governance reporting and delivery support across a range of business initiatives as well as working on several strategic activities and projects in the CEO Office.

As an Operations Graduate you will complete 6 months each in the CEO Office the Project and Programme Management team and the Service Delivery Management team working closely with many stakeholders across the business to complete analysis and ensuring services projects and initiatives are delivered to a high quality and standard and are well-coordinated tracked effectively and aligned with organizational objectives.

Responsibilities

6 months in Project Management

• Support the planning execution and monitoring of projects
• Assist in maintaining project documentation schedules and reports
• Track project progress and help identify risks and issues
• Prepare status reports and dashboards for stakeholders
• Coordinate meetings agendas and minutes
• Ensure compliance with PMO standards tools and methodologies
• Support resource planning and budget tracking
• Contribute to continuous improvement of PMO processes

6 months in CEO Office

• Conduct data analysis to support strategic decisions and business planning
• Prepare briefing materials reports and presentations for the Senior Leadership team on key strategic initiatives e.g. customer satisfaction security contractual reviews and approvals etc.
• Be an active member in progressing 1 or more CEO Office activities. For example this could be working with our accounts teams to ensure CSAT surveys are rolled out feedback consolidated and action plan created and implemented.
• Support the development and execution of strategic initiatives as they are identified and initiated by the business.
• Provide ad hoc analysis and support on high-priority business topics

6 months in Service Delivery Management

• Support the delivery of IT services in line with agreed Service Level Agreements (SLAs)
• Assist in monitoring service performance and reporting on key metrics
• Help manage incidents service requests and escalations
• Work with technical teams to resolve issues and improve service quality
• Support problem management and root cause analysis activities
• Assist in coordinating service reviews and stakeholder meetings
• Maintain service documentation processes and knowledge bases
• Contribute to continuous service improvement initiatives

Skills & Qualifications

• Bachelors degree in business Management Engineering or a related field
• Strong organizational and time management skills
• Excellent communication and interpersonal abilities
• High attention to detail analytical and problem-solving mindset
• Proficiency in Microsoft Office (Excel PowerPoint Word)
• Interest in project and service management methodologies (e.g. Agile Waterfall)
• Ability to work collaboratively in a team environment
• Ability to synthesize complex information into clear insights
• High attention to detail and strong organizational skills
• Strong organizational and time management skills
• Good analytical and problem-solving abilities
• Customer-focused mindset with attention to detail

Desirable (but not essential)

• Familiarity with project and service management tools (e.g. MS Project)
• Basic understanding of project and service management frameworks (e.g. PRINCE2 PMP)
• Experience with data analysis tools (e.g. SQL Python Power BI)

What We Offer

• Structured graduate development programme
• Mentorship from experienced project professionals
• Opportunities to work on high-impact projects
• Training and support toward professional certifications
• Competitive salary and benefits package

Career Progression

This role provides a pathway into positions such as:

• Project Coordinator
• Junior Project Manager
• PMO Analyst
• IT Service Delivery Manager
• IT Operations Analyst
• Junior Business Manager

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Benefits:

• Pension Scheme - contributions matched up to 10%
• Private medical cover
• Income Protection
• Life Assurance
• 25 days paid leave National Holidays
• Flex benefits program

Diversity Equity & Inclusion

Here at Atos diversity and inclusion are embedded in our DNA.Read moreabout our commitment to a fair work environment for all. As a Disability Confident employer we encourage applications from all applicants especially differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs.

We are also a care leaver-friendly employer. If you require additional support with your application please contact our recruiter or send an email to our dedicated mailbox -