VodafoneThree Business Process Analyst – Governance & Change

Werecreating something special. We are joining forces to create the biggest mobile network provider in the UK. Through our collective strengths and talents we will transform customers experience and create a best-in-class network for coverage connectivity and reliability delivering greater value and more choice for the nation than ever before. 

There are very few moments in our careers where we can feel the ground shifting beneath us where we can sense that something bigger thanweveknown before is taking just building a to build a culture alegacyand a future to be proud of. This will require remarkable leadership and together we can set the standard in the industry and beyond for both customer and employee experience in what it is a career-defining opportunity. 

In this role you will design deliver and embed governance and process change and continuous improvement across the Networks financial ecosystem. You will translate complex issues and requirements for change into practical compliant solutions ensuring processes controls and tooling evolve sustainably while managing risk supporting delivery and enabling consistent adoption across BAU.

What youll do 

• Assess improvement initiatives and change demand defining scope impact risks and dependencies across governance systems and processes.
• Design endtoend governance and process improvements aligned to targetstate ways of working working cross functionally across the business and deep into the vertical teams to ensure the right solution is delivered.
• Lead delivery of assigned change initiatives through design rollout hypercare and BAU transition.
• Produce highquality process documentation including process maps standards work instructions and training materials.
• Partner with stakeholders across the business in Network verticals and in Finance to embed new governance processes and ensure sustained adoption.
• Manage delivery risks mitigations and dependencies escalating where required.
• Align change delivery with PMO governance stage gates and Audit and SOX compliant financial control standards.
• Support and contribute to the financial risk log ensuring mitigation plans are practical and actionable.

Qualifications :

Who you are:

• Design endtoend governance and process improvements aligned to targetstate ways of working working cross functionally across the business and deep into the vertical teams to ensure the right solution is delivered.
• Lead delivery of assigned change initiatives through design rollout hypercare and BAU transition.
• Work closely with tooling SMEs to enable process and reporting enhancements using innovative AI driven solutions to continuously drive for more streamlined deliveries effective and resource efficiency.
• Coach stakeholders on the benefits of continuous improvement and improved governance practices.

Worried that you dont meet all the desired criteria exactly  

We know that everyone is unique with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive whatever their personal or professional background. If youre excited about this role but your experience doesnt align exactly with every part of the job description we encourage you to apply as you may be the right candidate for this role or another role and our recruitment team can help you see how your skills fit in. 

Additional Information :

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks including criminal (DBS) and financial checks to meet the regulators standards.

We believe everyone should have the opportunity to interview for a role that matches their collaboration with our Talent Diversity & Inclusion teams and our employee-led DEI Networks we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey for example extended time or breaks in between online assessments a sign language interpreter or assistive technology please contact your recruiter directly or email for guidance.

We use AI in different parts of our business to boost innovation improve efficiency and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews but what we really care about is your unique experiences and achievements.

During the interview we want you to rely on your own knowledge and skills to show us who you really areyour personality creativity and abilities. Above all were looking for authenticity and cant wait to get to know the real you.

 #VodafoneThree

Remote Work :

No

Employment Type :

Full-time