Global Service Executive

Some careers shine brighter than others.

If youre looking for a career that will help you stand out join HSBC and fulfil your potential. Whether you want a career that could take you to the top or simply take you in an exciting new direction HSBC offers opportunities support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world with operations in 64 countries and territories. We aim to be where the growth is enabling businesses to thrive and economies to prosper and ultimately helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Global Service Executive.

In this role you will:

• Ensure that the process related procedures are implemented as per the process manuals.
• Responsible for ones own performance. Required to ensure that the service levels are maintained at its optimum level.
• Conduct in-depth research to resolve discrepancies to satisfaction of all parties and within established procedures and regulatory guidelines.
• Disseminate relevant account details to Front Office Managers in concise timely fashion when requested.
• Ensure Prompt and accurate resolution of any reconciliation breaks.
• Appropriately and effectively Reply and attend to enquiries/feedback for internal/external clients.
• Represent the bank in a professional manner whilst following up with various stakeholders.
• Ensure all enquiries are handled appropriately within assigned authority levels and escalate other enquiries to appropriate parties.

To be successful you will:

• Minimum 2 years of experience in Back Office processing accounting. (E)
• Prior Experience in Investment Operations/Securities processing related activities will be an added advantage. (D)
• Knowledge and awareness of Asset Servicing (Corporate Actions/Income processing) and/or any other Securities Ops function like Settlements (D)
• Good knowledge of Capital Markets and Financial instruments. (E)
• Maintains HSBC internal control standards including timely implementation of internal and external audit points together with any issues raised by external regulators.
• Is aware of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerations.

Youll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued respected and opinions count. We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of but not limited to their gender or genetic information sexual orientation ethnicity religion social status medical care leave requirements political affiliation people with disabilities color national origin veteran status etc. We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***