Strategic Account Executive

PRINCIPLE RESPONSIBILITIES include but are not limited to:

• Responsible for all aspects of the account relationship including retention client satisfaction strategic business planning client performance reviews evaluations report delivery and interpretation.
• Initiate and participate in pharmacy benefits strategy development with client (broker/TPA) to position ProCareRx within the clients healthcare strategy with the focus on retention and adding value-added services.
• Coordinate deliverables for current clients in an RFP situation and manage the discovery and solution development process.
• Understand key players competitors trends and customer needs as well as ProCares potential and share within the targeted industry and account base.
• Ability to understand current healthcare trends and issues and effectively communicate how they may impact client strategies.
• Interface and facilitate communications with appropriate leaders within ProCareRx to help problem solve or support new service offerings.
• Understand and consistently utilize ProCareRx best practices for client implementations and on-going service.
• Establish a link between ProCareRxs capabilities and the customers business strategy.
• Effectively communicate client intentions and expectations to internal team that supports effective delivery of service.
• Develop a contact matrix and establish strong relationships with key decision makers and project facilitators.
• Approach the account management process with a high degree of professionalism and effectiveness by successful utilization of summaries of understanding business reviews and value analysis.
• Serve as the single point of contact for an assigned base of established clients/TPAs.
• Maintain client and TPA relationships while responding to all inquiries requests and concerns.
• Initiate monthly and quarterly client and agent check-ins status calls and touch points.
• Initiate a 30 60 and 90 day check-in calls with new business clients.
• Compose comprehend and present pharmacy renewals or quarterly client reviews.
• Mentor and set examples in accordance with ProCareRxs corporate culture to other representatives assigned to accounts.
• Prepare and present monthly status reports and other reports as required.
• Demonstrate willingness to go above and beyond day to day responsibilities and assist in other areas or activities when necessary to reach a collective goal or satisfy a client request.
• Other duties as assigned by Client Services Manager
• Follow all policies and procedures related to job responsibilities.

SKILLS AND REQUIREMENTS

• Bachelors degree preferred
• 3-5 years of experience in PBM industry group health insurance or other related healthcare field.
• Possess strong analytical skills out of the box thinking with a consultative approach
• Effective public speaking skills.
• Possess excellent written and verbal communication skills.
• Must be proficient with Microsoft Outlook Excel PowerPoint and Word.
• Ability to create use and manipulate spreadsheets is a must.
• Must be able to multitask work under pressure and balance competing priorities.
• Demonstrate ability to use CRM system.
• Must be able to work extended hours and/or travel if necessary.
• Excellent work ethic and energy level.
• Solid time management abilities.
• Must be professional in appearance and manner.

PHYSICAL DEMANDS

Requires sitting standing and occasional light lifting

Please notewhile this job description is a comprehensive overview additional responsibilities may be part of therole.

ProCare Rx will never ask for a financial commitment from an applicant as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails. For inquiries please contact our recruitment team at

ProCare Rx is an Equal Opportunity Employer.

Required Experience:

IC