Area Service Manager

Area Service Manager

Location

(Mumbai India)

About Us

Ingersoll Rand Inc. (NYSE:IR) driven by an entrepreneurial spirit and ownership mindset is dedicated to helping make life better for our employees customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40 respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise productivity and efficiency. For more information visit .

Job Summary

We are seeking an experienced Service Engineer to install commission and maintain rotary air compressors. The ideal candidate will have a strong technical background excellent problem-solving skills and a customer-centric approach. The role involves frequent travel overtime and ensuring customer satisfaction while managing stakeholder requirements.

Responsibilities

• Timely addressing of service issues of Critical customers of all distributors
• DSM effectiveness to maintain DSI for this region
• Attending issue resolution and escalation calls of CPs like WIP RMS Tech DirectTAVANT and DSM coordination meetings
• Train develops and coach channel partners skill mapping of all CPs
• Drive track support warranty management process
• Monitoring and supporting QR code monitoring process and support generating revenue
• Iconn trigger management and issues management via same
• Supporting regional sales team with air-end opportunities through SPM & other more opportunities like VFD through Tech leads

Basic Qualifications

• Qualification: 3years Diploma in Mechanical/Electrical

Travel & Work Arrangements/Requirements

• As per the business requirement

Key Competencies

• Compressor knowledge: In-depth understanding of rotary air compressors including installation commissioning and maintenance.
• Strong mechanical skills including troubleshooting and repair of compressors and related equipment.
• Familiarity with electrical systems including control circuits and motor control.
• Understanding of pneumatic systems including piping valves and controls.

What we Offer

We are all owners of the company! Stock options(Employee Ownership Program) that align your interests with the companys success.

Yearly performance-based bonus rewarding your hard work and dedication.

Leave Encashment

Maternity/Paternity Leaves

Employee Health covered under Medical Group Term Life & Accident Insurance

Employee Assistance Program

Employee development with LinkedIn Learning

Employee recognition via Awardco

Collaborative multicultural work environment with a team of dedicated professionals fostering innovation and teamwork