Principal eCOA Consulting Services Multiple Locations, HybridHome-based

This opportunity is available in multiple locations across Europe (within the European Union and the UK). Please dont hesitate to apply even if you dont see your preferred location listed. The role can be hybrid or fully homebased. Please submit your CV in English.

Principal COA Implementation Patient Centered Solutions

IQVIA is The Human Data Science Company focused on using data and science to help healthcare clients find better solutions for their patients. IQVIA offers a broad range of solutions that harness advances in healthcare information technologyanalyticsand human ingenuity to drive healthcare forward.

Our Team

The Patient Centered Solutions (PCS) team at IQVIA partners with life sciences clients to embed the patient voice across clinical development through scientifically rigorous patientfocused solutions. Within PCS the PCSImplementation (PCSI) team specializes in the design delivery and oversight of eCOA and patient experience data (PED) collection in clinical trials ensuring highquality execution at scale.

Our PCS-I enhanced eCOA services include robust eCOA or digital design UAT training and analytical insights / monitoring of PED within a clinical study. Our approaches are rooted in behavioral science clinical expertise and technology to uniquely address common pitfalls in PED / eCOA data collection. This fast-growing team is seeking highly motivated individuals to help build our business meet client demands and re-imagine how the pharma industry engages with patients.

Responsibilities

A Principal in the PCSImplementation (PCSI) team is a senior clientfacing leader responsible for both driving commercial growth and leading highquality delivery of eCOA implementation services in clinical studies. This role owns the endtoend lifecycle of PCSI engagementsfrom opportunity identification and proposal development through studylevel executionwhile shaping the strategic direction scalability and commercial success of the PCSI offering alongside other Principals and business leadership. Principals provide senior oversight to delivery teams act as trusted advisors to clients and play a key role in growing and evolving the PCSI business. It is essential that Principals are able to undertake the following client focused activities:

• Develop and deliver insightful value-added solutions that address complex client issues related to eCOA implementation and patient experience data (PED) quality

• Lead and grow a portfolio of PCSI business by identifying shaping and converting client opportunities in partnership with internal stakeholders

• Build and leverage strong internal relationships across IQVIA to generate pipeline and support crossfunctional selling and delivery

• Serve as a senior representative for PCSI participating directly in client discussions bid defenses and proposal responses (including scoping and pricing)

• Articulate the differentiated value of PCSI services by applying a critical and informed perspective on the eCOA ecosystem including vendor models implementation tradeoffs and common industry pitfalls

• Oversee PCS-I delivery teams who execute eCOA implementation projects

• Leverage business experience and acumen in identifying strategic alternatives and project approach to client questions and to elevate our capabilities to deliver world-class solutions for clients

• Provide direction advice and intellectual leadership to clients and delivery teams

• Contribute to PCS services portfolio evolution and selected thought leadership initiatives

• Identify opportunities for expansion of PCS service offerings internal and external to IQVIA
  

In addition to the client-focused activities a Principal is also expected to contribute and lead towards the continued growth of the practice and support the development of the team. It is important that Principals:

• Help shape the PCS-I teams methodology and approaches for client engagements

• Support development of PCS-I team and global collaboration within IQVIA

• Take initiative to create efficiency in delivery and operations

• Lead ad hoc work streams on critical people-related issues such as recruitment learning and development

• Train and mentor 3-4 junior team members in both project management skills as well as content area knowledge in patient engagement and experience
  

Required Minimum Education and Experience

• An advanced degree in a relevant discipline e.g. biological sciences public health epidemiology psychology sociology health economics

• Strong handson experience with eCOA implementation eCOA platform ecosystems or adjacent COA science and strategy roles with the ability to critically assess and advise on eCOA approaches

• At least 8 years of experience in pharmaceutical and/or healthcare consulting with evidence of career progression

• A track record of meeting or exceeding sales targets managing client/project revenue leadership and people development

• Ability to rapidly understand new scientific content and to engage meaningfully with clients and project teams

• Well-developed written and verbal communication skills including presentations chairing meetings external conference presentations workshop facilitation business and report writing

• An entrepreneurial nature and interest in developing new client offerings and solutions and in building the capability to deliver the same

• Fluent conversational and business English (written and oral); additional languages an advantage

• Right to work in the recruiting country

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at .

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA we believe that diversity inclusion and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone everywhere. When our talented employees bring their authentic selves and their diverse experiences to work they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise as part of this culture IQVIA is committed to ensuring effective equality between women and men integrating it as a strategic principle in its corporate and human resources policies.