Product Manager Client Experience

As Product Manager Client Experience you own one of LYNXs most strategic product domains.

You are responsible for defining and delivering the vision for all LYNX-owned trading platforms and trading-related features across the complete investment journey from investment ideation and market analysis through order execution to portfolio monitoring and performance evaluation.

Your mission is to ensure that LYNX-owned trading platforms become indispensable tools in the daily trading routines of our clients. You combine strategic product thinking fintech expertise and strong execution to deliver innovative differentiated trading experiences that create clear value for users and strengthen LYNXs competitive position.

What youll do

• Product Strategy & Vision: Define a clear vision and outcomes for the complete trading experience across all LYNX-owned trading platforms ensuring they play a meaningful role throughout the investment journey.
• Roadmap Ownership: Prioritize and maintain a living roadmap balancing short-term opportunities with long-term strategic initiatives.
• End-to-End Delivery: Drive initiatives from discovery through launch and iteration; write epics/stories make trade-offs and ensure timely delivery.
• Customer & Market Insight: Conduct research and analyze user behavior market trends and competitor offerings to identify opportunities for innovation and differentiation.
• Cross-Functional Leadership: Align Engineering Design Data and QA around shared goals and priorities; resolve blockers and drive execution.
• Squad Alignment: Work closely with Business Analysts to translate product vision into actionable backlogs and maintain alignment across squads.
• Stakeholder Communication: Keep leadership and key stakeholders informed; clearly communicate vision priorities trade-offs and progress.
• Metrics & Iteration: Own KPIs for the trading platforms (e.g. adoption CSAT Monthly Active Users engagement); run experiments and optimize based on results.
• Quality & Risk Management: Partner with QA DevOps Compliance and Legal to ensure product reliability security and regulatory compliance.
• Coaching & Product Excellence: Support Business Analysts in their development and contribute to improving product management standards and ways of working.

Who you are

You are a strategic and execution-focused Product Manager with deep interest in trading and financial markets. You combine product craftsmanship analytical rigor and strong stakeholder management to deliver measurable business and client value.

• You have 35 years of experience in Product Management or a related product/consulting/operations role
• You have a strong personal interest in trading and financial markets and are eager to turn this passion into your daily work
• You have a proven track record of shipping products or major features end-to-end
• You have strong discovery and validation skills and can translate insights into product opportunities
• You are highly data fluent and comfortable with KPI frameworks funnels cohorts experimentation and BI/SQL
• You understand trading strategies trading tools and financial products
• You can balance client value technical feasibility compliance and business objectives in decision-making
• You are comfortable operating in a dynamic and complex stakeholder environment
• You communicate clearly and persuasively across technical and non-technical audiences

Nice to have

• Experience in fintech and brokerage
• Familiarity with regulatory constraints and audit/compliance processes
• API/platform product experience and understanding of data/event models
• Prototyping skills (e.g. Figma) and technical literacy (APIs performance trade-offs)

What we offer

• A competitive salary and excellent secondary benefits
• A13th month and holiday allowance
• Pension scheme and attractive employee benefits
• A generous learning and development budget
• A collaborative and informal work environment
• Regular team events and social activities
• Daily fresh lunch from our cook drinks and healthy snacks
• The opportunity to grow and develop your career within an international company

About us

LYNX helps you invest in yourself.
Working at LYNX means joining the LYNX family.
The development opportunities make LYNX the best place to work.

This is what employees say about LYNX and it is exactly what we want to offer: a work environment where you can get the best out of yourself.

At our offices in the heart of Amsterdam Ghent Berlin and Prague we work every day to offer both private and professional clients the best trading opportunities through a fast user-friendly and reliable trading platform.

LYNX is an international FinTech where more than 300 colleagues work together to support investors across Europe building a relaxed and informal work environment where personal growth and collaboration are key.