Organization Change Management LeadChange Manager

Organization Change Management Lead/Change Manager
Düsseldorf Germany 3 days onsite/week

Must-Have
(Ideally it should not be more than 3-5)

• Strong experience in OCM for enterprise transformations (ServiceNow / AI / Digital platforms)
• Expertise in stakeholder management communications and training delivery
• Experience performing change impact analysis and adoption tracking
• Ability to operate across business IT and leadership stakeholders in global programs
• Strong understanding of AI-led transformation and adoption challenges
Good-to-Have

# Responsibility of / Expectations from the Role
1. Define & execute OCM strategy including change roadmap governance and impact analysis aligned to program transformation objectives
2. Drive stakeholder engagement communication and adoption through structured change networks leadership alignment and targeted messaging
3. Lead training & enablement programs (role-based learning train-the-trainer capability building) to support transition to AI-enabled processes
4. Conduct Change Impact Assessments (CIA) and define mitigation plans across people process and technology dimensions
5. Enable AI adoption and behavioural change ensuring users shift from manual processes to agentic automated workflows