Forward Deployment Engineer

Customer Engagement & Solution Implementation
Partner with enterprise customers to scope and implement AI Agent use cases across
complex workflows.
Integrate IFSLoops platform with customer systems.
Technical Execution & Optimization
Tune agent behavior and logic to deliver measurable outcomes (e.g. lower costs
increase in efficiency fewer errors).
Troubleshoot deployments and iterate quickly to ensure performance accuracy and
user adoption.
Cross-functional Collaboration
Collaborate closely with Product Engineering and Customer Success to feed customer
insights into the roadmap.
Document technical decisions and hand off stable deployments to customer

Qualifications :

25 years of experience in a software engineering solutions engineering or ML
deployment role.
Proficiency in Python Javascripts and a working knowledge of AI/ML frameworks
(e.g. OpenAI Hugging Face LangChain Pinecone Weaviate etc.).
You're passionate about AI and possess a working understanding of concepts
like LLMs embeddings prompt engineering vector databases RAG systems
and/or conversational AI workflows.
You're technically adept and comfortable with RESTful APIs (JSON) data migration
and configuring complex software integrations.
You have experience implementing or engineering Enterprise tool ecosystem CRM
ERP Helpdesk platforms Developer platforms HR systems & Financial systems
You're a natural educator and excel at communicating with diverse audiences
from developers to executives.
Prior work with enterprise AI platforms or multi-agent orchestration.

Additional Information :

What Success Looks Like in 3-6 Months
Within your first 3-6 months you will have successfully demonstrated your impact by:
Becoming a Platform Expert: You will be proficient with IFSLoops& platform
confidently navigating its features integrations and configuration options.
Delivering Value: You will have successfully implemented and launched a pilot for
your first cohort of customers demonstrating measurable outcomes and laying the
foundation for long-term success.
Earning Trust: You will have established strong working relationships with internal
teams including Product Engineering and Customer Success as well as with key
stakeholders on the customers side.
Acting as a Customer Advocate: You will have gathered critical customer feedback
and insights and effectively communicated them to internal teams to influence the
product roadmap and improve the platform.
Documenting and Handoff: You will have meticulously documented your
deployments and successfully handed off stable solutions to customer engineering or

Remote Work :

No

Employment Type :

Full-time