Senior Digital Business Analyst, Ecosystem Modernization (TeleworkHybrid)

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Work at CBC/Radio-Canada

At CBC/Radio-Canada we create content that informs entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values which include creativity integrity inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting ever-changing industry Whether it be in front of the camera on air online or behind the scenes you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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This is a hybrid position with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.

Help Shape the Future of Canadas Public Broadcaster

Reporting to the Director Delivery Portfolio you will join Radio-Canadas dynamic Digital Media team. You will play a pivotal role in a major initiative to modernize our digital ecosystem ensuring it remains resilient and efficient within an ever-evolving media landscape. This strategic position involves close collaboration across various departments and offers the opportunity to directly shape the public broadcasters future.

Your Role as a Business Analyst

As a Senior Business Analyst you are an expert in process analysis and solution design. Your mission is to translate complex business needs into high-performing digital solutions. This includes conducting in-depth needs assessments modelling current and future-state processes and developing digital road maps that align with business unit requirements. You will play a critical role from the earliest stages of project definition to ensure all requirements are comprehensively captured and rigorously documented.

Key Tasks

• Requirement Definition and Prioritization: Lead the collection and documentation of business requirements from internal and external partners including the development of user scenarios and use cases. Facilitate the prioritization of project requirements.

• Conduct stakeholder mapping and identification.

• Draft or assist in drafting user stories and acceptance criteria.

• Strategy and Modelling: Analyze business needs and model complex processes to present concrete well-documented solutions tailored to our operational environment.

• Technical and Operational Documentation: Produce high-quality deliverables including requirements traceability matrices and flow diagrams; author the Business Requirements Document (BRD) to serve as the guide for technical implementation.

• Cross-Functional Co-ordination: Serve as a key liaison between stakeholders (Digital Media or other departments external vendors etc.) and translate functional and operational business requirements into technical specifications for development teams.

• Support and Innovation: Act as a strategic adviser to partners and users to foster a culture of continuous improvement and innovation taking an active role in planning the implementation of new systems.

What You Bring

Education and Experience:

• Graduate diploma in a relevant field (business analysis information systems administration engineering etc.).

• Minimum five years experience in a similar role in a digital work environment.

Functional and Behavioural Skills:

• Strong ability to analyze and synthesize information.

• Exceptional communication skills both written and verbal.

• Ability to influence persuade and initiate the required changes within the organization.

• Strong active listening and interpersonal skills.

• Action- and outcome-focused client approach.

• High degree of independence initiative and attention to detail in task execution.

• Ability to resolve complex problems quickly and efficiently.

• Sense of responsibility.

• Solid understanding of the software and process development life cycle from initial design to launch.

• Ability to thrive in complex fast-paced environments characterized by organizational transformation and operational ambiguity.

Must-Haves:

• Proven experience in the media industry.

• Experience in the analysis or implementation of broadcasting and streaming platforms.

• Proficiency in Agile methodologies (Scrum Kanban).

• Proficiency in English.

Please note this is a 12-month contract position renewable annually. This regular position is not a consulting assignment but a long-term opportunity with attractive CBC/Radio-Canada employee benefits.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest but only candidates selected for an interview will be contacted.

As part of our recruitment process candidates who advance to the next

step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our countrys diversity. Thats because we can only create and tell the stories that connect Canadians by having a workforce that mirrors the ever-changing makeup of our country. Thats why we as an employer value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canadas public broadcaster. For more information visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by sending an e-mail to .

You are invited to consult and familiarize yourself with our Code of Conduct which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of the event that you become an employee it will be important to inform us as quickly as possible of any situation that because of your hiring constitutes or could appear to constitute a conflict of interest.

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