Partner Operation Specialist

Responsibilities:

• Be the Partner Operations business partner to ACE team
• Ability to analyze Partner Registration in order to make approve or reject decision
• Managing PRM & CRM tool - general Account information
• Managing Partner registrations and Opportunity Creation CRM tool
• Communicate appropriate policy and best practices to ensure understanding of internal policies and guidelines
• Completes Partner Registrations review by analyzing and auditing documents researching and resolving processing problems
• Prepares work to be processed by gathering sorting organizing and recording data information and documents
• Be a subject matter expert to identify data and process gaps and work with extended teams (IT Change Management Enablement etc) to drive evolution with near-term and long-term solutions
• Collaborate cross-functionally with internal teams to drive/influence business and operational objectives
• Other ad hoc responsibilities as required in support of the organization needs
• Provides information by collecting analyzing and summarizing information; responding to requests Resolves inquiries by investigating issues and composing responses
• Maintains quality service by monitoring standards advising supervisor of potential problems

Requirements:

• 1-2 years in a Partner Operations or Sales Operations role or related experience in a software sales organization
• Hands on experience on MS Excel/Office. Ability to learn systems quickly with little or no guidance
• Experience in working with CRM / PRM / Analytics applications and tools
• Organized with exceptional attention to detail and the ability to work in a fast-paced environment
• Excellent communication skills (written and verbal) with ability to navigate through all levels of management
• Results driven mentality
• Team player with positive attitude
• Experience and understanding of channel partnerships and partner programs is a plus
• Experience at a SaaS company is a plus

Education:

Bachelor degree.