Senior Associate Support Manager, FIX Connectivity, Information Technology with a MNC Institutional Brokerage & Investment Services

Key Areas of Responsibilities

• Primarily responsible for taking care of FIX infrastructure and changes associated with it.

• Responsible for certifying clients and on boarding them in Production.

• Responsible for FIX QA related activities as and when assigned.

• Responsible for coordinating with other teams (application infrastructure etc)

• Ensure along with own work review work of junior team member and quality and timely delivery

• Mentoring and train the junior staff and bring them up to the speed.

• Responsible for Incident and problem management and part of the escalations procedure in FIX space.

• Interact with developers and work across teams for QA projects.

• Interact with business users and client for investigation of any issue with electronic order flow.

• Work on SQL Unix & proprietary trading environment.

• Work on rollouts for new/existing Markets and new/existing products.

• Work on Critical Projects with demanding time frames.

• Work on various in-house developed systems and assist with the QA for the same.

• Work on Bloomberg and various automation tools with an effort to continuously automate the process.

• Follow standards and best practices involving the broader technology organization where appropriate.

• Analysing the problems and creating definite test suite for the same.

Requirements

• University Graduate with a Technical Engineering (B.E/B. Tech)/MCA degree.

• Mandatory - experience of working in Equities Brokerage Front Office role for Capital Markets.

• Must have exposure working on Production Support and QA environment.

• Must have exposure in working directly with end customers/business vendors other project stakeholders as needed.

• Mandatory - FIX Protocol experience required especially around FIX certification process.

• Should have good working knowledge on SQL & Unix.

• QA experience required with good problem solving and trouble shooting skills.

• FIX client onboarding experience required and fixing issues on fly.

• Excellent communication skill both verbal and written as this role requires extensive communication within and outside the firm.

• IT Experience 10 to 15 Years.

• Good command of spoken and written English

Required Skills:

FIX Certification & Client OnboardingQA (Quality Assurance)Capital Markets OperationsTest CaseTest Cases