Product Specialist

Develop and maintain a deep understanding of the assigned product or product category including
its features functionalities and unique selling points.
Collaborate with the sales team to provide product expertise during customer interactions sales
presentations and product demonstrations.
Stay informed about market trends competitor products and customer needs to identify opportunities for product improvement or expansion.
Create and deliver training materials and presentations to educate internal teams distributors
and customers about the products value proposition.
Assist in resolving customer inquiries technical issues and product-related challenges ensuring a
positive customer experience.
Work with marketing teams to develop product positioning strategies messaging and marketing
collateral that effectively communicate the products value to the target audience.
Participate in product launches by providing input on launch plans promotional activities and
pricing strategies.
Collect feedback from customers sales teams and other stakeholders to identify areas for product
enhancement and improvement.
Maintain up-to-date product documentation including user manuals FAQs and technical specifications.
Analyze sales data and performance metrics related to the product providing insights and
recommendations for sales strategies.
Collaborate with cross-functional teams including product development marketing and customer support to ensure product success.

Bachelors degree in a related field (business marketing engineering etc.).
Proven experience in a product specialist or product management role preferably within the specific
industry or product category.
Strong product knowledge and technical understanding of the assigned product.
Excellent communication and presentation skills.
Analytical mindset and the ability to use data for decision-making.
Customer-centric approach and strong problem-solving skills.
Ability to work collaboratively in a team and cross-functional environment.

Knowledge of standard software packages and the ability to learn company-specific software required.
Good understanding ofnetworking.