Director, Professional Services Asia
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Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Recruitment Fraud Alert
Weve learned that scammers are impersonating Commvault team membersincluding HR and leadershipvia email or text. These bad actors may conduct fake interviews and ask for personal information such as your social security number.
What to know:
- Commvault doesnotconduct interviews by email or text.
- We will never ask you to submit sensitive documents (including banking information SSN etc) before your first day.
If you suspect a recruiting scam please contact us at
About Commvault
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover take action and rapidly recover from cyberattacks keeping data safe and businesses resilient. The companys unique AI-powered platform combines best-in-class data protection exceptional data security advanced data intelligence and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years more than 100000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks improve governance and do more with data.
Director Professional Services Asia
About Commvault
Were committed to building a great workplace one that lives our values and actively promotes professional growth. Our Vaulters are passionate innovators who collaborate to take on new challenges and deliver meaningful outcomes. At Commvault every Vaulter is focused on moving our customers businesses forward and we believe in getting the job done and having fun along the way. We pride ourselves on visibility integrity and respect in everything we do. Now is an exciting time to join a growing company with strong roots where you can step into a new challenge and make a lasting impact.
About the role
Were looking for an experienced Professional Services Director to lead our Asia team building and scaling an organization that consistently delivers successful Commvault implementations. Youll own delivery excellence across the region from hiring and developing high-performing teams to shaping scalable services and processes as our portfolio expands. This is a hands-on leadership role for someone who can move confidently between strategy and execution partnering closely with customers guiding teams through growth and driving outcomes across increasingly complex enterprise environments. Youll also bring strong commercial acumen with experience managing project financials navigating customer negotiations and growing a Professional Services practice.
What you will do:
- Lead the Asia Professional Services practice owning delivery hiring customer alignment and project success.
- Drive services growth by winning new customers expanding existing accounts and building strategic partnerships.
- Oversee active engagements to ensure on-time on-budget delivery with high quality and customer satisfaction.
- Drive adoption of best practices and continuously improve delivery processes methods and tools.
- Build executive relationships across customers and the partner ecosystem.
- Scale delivery using an optimized mix of internal teams partners and offshore resources.
- Own escalations remove blockers align stakeholders and stay accountable for successful outcomes.
- Partner with Regional Sales and Customer Success leaders to support pipeline and growth.
- Manage practice financials including utilization budget-to-actuals and project margins.
- Partner with subject-matter experts to estimate scope and propose solutions aligned to customer needs.
What you will need to be successful:
- Extensive experience in client-facing implementation within a software organisation delivering enterprise-scale projects.
- Proven leadership of services and consulting teams in a technology product or services environment.
- Strong track record managing delivery of enterprise projects in an enterprise software setting with deep expertise in program and project management - including governance scope budget reporting and financial oversight.
- Experience selling services (proposals SOWs change orders and customer negotiations).
- Self-directed and adaptable; thrives in a fast-paced growth environment.
- Excellent written verbal and presentation communication skills.
- Willingness to travel within Asia based on customer and project needs.
- Strong business acumen including services P&L fundamentals.
- Expert knowledge of services delivery models including:
- Project planning and estimation
- Work packages/breakdown structures
- Task assignment and tracking
- Status reporting
- Scope and expectations management
- Communication and risk management
- Escalation and issue resolution
- Hands-on detail-oriented leader who can shift between strategy and execution; coaches teams for growth and advancement.
- Professional fluency in English (written and spoken); Malay Mandarin or Cantonese desirable but not required.
#LI-AL1
Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.
Commvaults goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault please email For any inquiries not related to an accommodation please reach out to.
Required Experience:
Director
