B3 Workforce Analytics Manager Social Security Scotland

Are you looking for a high-profile role leading a team to produce and manage workforce data insights and visualisations

If so the Strategic Resourcing Team within Social Security Scotlands People and Place directorate are looking for a Workforce Analytics this role you will manage the organisations workforce forecasting and data overseeing recruitment controls workforce governance delivery of key workforce reporting and strategic insights.

This role also plays a key part in embedding and maturing Social Security Scotlands new Oracle Cloud HR system and the organisations position management approach. With the system now fully launched the focus of this role is to optimise how position-based structures hierarchy and workforce data are managed across the agency. You will help refine processes strengthen data quality and consistency and ensure the position management model is consistently understood and applied supporting leaders to make informed decisions about their workforce.

You will work closely with the wider Strategic Resourcing team as well as finance colleagues and other key stakeholders across the agency.

Responsibilities

• Deliver core organisational structure responsibilities including organisation structure updates job title amendments staff assignment flexing and system updates.
• Provide system and process advisory support ensuring stakeholders understand and correctly apply position management and structure related processes within Oracle.
• Integrate complex data sets from multiple sources ensuring the data is cleaned structured and ready for use. Turn this into meaningful reports forecasts and insights using advanced knowledge of Microsoft Excel Power Query and Power BI.
• Create design and develop complex workforce reports and insights that inform senior leaders on the size and shape of the workforce helping identify emerging resourcing challenges and driving strategic conversations at the highest levels.
• Support the maintenance of the organisations establishment control document (ECD) ensuring accuracy and alignment with financial reporting cycles.
• Partner with finance leadership and key business areas to ensure workforce planning outputs support accurate financial forecasting.
• Collaborate with operational divisions to interpret resource modelling insights understand workforce risks and provide tailored advice on future workforce requirements.
• Provide line management and technical support to B2 Workforce Analytics Specialists supporting their development performance and wellbeing.
  

Success Profiles
We use an assessment framework called Success Profiles which lists the elements we test and provides detailed descriptions of each. Find out more about the framework here.

For this post the following Success Profile elements will be assessed:

Experience

• A proven ability to communicate purposefully with diverse stakeholders including senior leaders and employ the right methods to maximise impact such as producing complex workforce reports and insights to drive strategic decision making.
  

Behaviours

• Making Effective Decisions Level 3
• Changing and Improving Level 3
• Managing a Quality Service Level 3
  

You can find out more about Success Profiles Behaviours here.

Technical / Professional Skills

• Understanding Data Level: Associate
• Data Visualisation - Level: Associate
• Data Technology and Platforms - Level: Associate
  

Technical Framework for info: CIPD Profession Map

How to Apply
Apply online providing a CV and a Supporting Statement (of no more than 1000 words) which provides evidence of how you meet the Success Profiles above.

Artificial Intelligence (AI) tools can be used to support your application but all statements and examples provided must be truthful factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others or generated by artificial intelligence and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.

Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.

If invited for further assessment this will consist of an interview and job simulation exercise.

We aim to provide feedback on request. However if we receive a large number of applications it may not be possible for us to provide specific feedback on your application. We will provide feedback on request to candidates who attend an interview/assessment.

Expected Timeline (subject to change)
Sift From 30th April 2026.
Interview w/c 25th May 2026.

Reserve List
In the event that there are more successful candidates than posts available a reserve list will be kept for up to 12 months.

About Us
Social Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. We are committed to recruiting a diverse workforce that is representative of the clients we serve. Find more about us here.

We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer.

As part of the UK Civil Service we uphold the Civil Service Nationality Rules.

Working Pattern
Our standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role. We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location which will be either Glasgow or Dundee. If you have specific questions about the role you are applying for please contact us.

Equality Statement
Social Security Scotland are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.

Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process please contact us at

Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.

Further Information
This role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland or the broader Scottish Government.

Find out more about our organisation what we offer staff members and how to apply on our Careers Website.

Read our Candidate Guide for further information on our recruitment and application processes.

The successful candidate will be expected to remain in post for a minimum of 3 years unless successful in gaining promotion to a higher Band or Grade.

If you experience any difficulties accessing our website or completing the online application form please contact the Resourcing Team via

Apply before 23:55 on 28th April 2026

Contact Name - Kim Hamilton
Contact e-Mail -