Operational Readiness Knowledge Manager (FLAGCIS) for NATO with security clearance

- Responsible for the standardization consolidation and preparation of system documentation for the FLAGCIS (maritime deployable communication & information system modules).

- Publishes communicates and implements a realizable information knowledge management (IKM) plan for operational system documentation for the FLAGCIS system to include timelines deliverables as well as responsibilities for drafting and approval.

- Assists in the production validation and refinement of system level and technical documentation operating procedures maintenance plans technical schematics checklists as well as operator/technical manuals.

- Supports the coordination of documentation of infrastructure and CIS connectivity requirements to upgrade facilities for FLAGCIS.

- Monitor records and reports progress of IKM plan fulfillment while recording observations and exceptions proposing alternate production plans in case of unforeseen circumstances.

- Provides advice to key stakeholders including but not limited to: NCIA Service Level and Service Delivery Managers Service owners Commander CSU Branch Heads Principal Technicians MARCOM HQ personnel and AIRBUS technicians.

-Provides support to FLAGCIS validation and integration Technician as required.

Essential Qualifications and Experience:

Minimum 5 years of relevant hands-on experience in creation planning and management of Information and Knowledge Management of Technology related artefacts.

Expert knowledge of MSOffice suite is required.

Desirable Qualifications and Education:

Bachelors or Masters degree in Computer Science Information Technologies or related discipline.

Experience in creating Information Knowledge Management Plans.

Experience in drafting technical documentation including but not limited to: system-level and technical documentation operating procedures maintenance plans technical schematics checklists as well as operator/technical manuals.

Skill Knowledge & Experience:

Ability to write clear and concise technical documentation and user guides is required.

Effective oral and written communication skills in English are essential.

Customer focus: Focuses on customer needs and satisfaction; acts with customers in mind; high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic methodical and orderly way; consistently achieves project goals; gets first-hand customer information and uses it for improvements in products and services; establishes and maintains effective relationships with customers and gains their trust and respect.