Associate Sales Engineer

Fastly helps people stay better connected with the things they love. Fastlys edge cloud platform enables customers to create great digital experiences quickly securely and reliably by processing serving and securing our customers applications as close to their end-users as possible at the edge of the Internet. The platform is designed to take advantage of the modern internet to be programmable and to support agile software development. Fastlys customers include many of the worlds most prominent companies including GitHub Yelp Paramount and JetBlue.

Were building a more trustworthy Internet. Come join us.

Job Title: Technical Consultant

About the Role/Purpose

• The Technical Consultant is an early-career technical role supporting Fastlys Pre-sales engineering teams. Youll help demonstrate Fastlys technology assist with proof of concepts and contribute to customer success while learning how to deliver world-class performance and security solutions.

• Working directly with field Solutions Engineers Sales teams and clients the primary purpose is to help accelerate sales cycles and boost win rates. A key component of this role involves utilizing technology knowledge and experience to help customers achieve their business goals.

• This role demands confidence and composure particularly when engaging customers who are Under Attack. The consultant is expected to lead the technology discussion during high-stress security incidents and confidently handle attack mitigation efforts using Fastly technology and tools.

Key Responsibilities

Pre-Sales and Customer Engagement

• Support the Solutions Engineering and Sales teams during customer evaluations demonstrations and trials.

• Assist in setting up and running Proofs of Concept (PoCs) to showcase Fastlys platform capabilities.

• Help prepare and deliver technical demos documentation and presentations.

• Analyze customer websites and traffic patterns to identify performance and security opportunities.

• Support the creation of customer-facing materials such as value confirmation summaries and post-trial reports.

• Partner with senior consultants and engineers to understand customer goals and align Fastlys solutions accordingly.
  

Security and Performance Enablement

• Learn how to analyze customer environments to identify performance bottlenecks and potential security risks.

• Assist senior team members in reviewing web application configurations logs and metrics.
  Support security and threat analysis activities under guidance from experienced engineers.

• Participate in internal projects aimed at improving pre-sales tools templates and best practices.

Required Education and Experience

• Bachelors degree in Computer Science Engineering a related technical field or equivalent practical experience.

• 02 years of experience in a technical role (consulting Pre-sales technical support or internship).

• Familiarity with Internet technologies such as TCP/IP HTTP DNS and web servers.

• Eagerness to learn web performance security and cloud computing concepts.

Desired Skills and Technical Knowledge

• Understanding of TCP/IP and related network protocols (TCP ARP ICMP DHCP DNS HTTP SNMP etc.) including knowledge of accompanying protocol/packet analysis/manipulation tools.

• Knowledge of information security protection/detection and authentication systems (e.g. firewalls IDS IPS anti-virus).

• Knowledge of commonly-accepted information security principles and practices as well as techniques attackers would use to identify vulnerabilities gain unauthorized access and escalate privileges.

• In-depth knowledge of current operating environments (Microsoft Linux & Other operating systems and cloud providers).

• Exceptional analytical and critical thinking skills.

• Strong presentation written and verbal communication skills; ability to simplify complex technical topics.

Preferred Qualifications:

• Bachelors degree or higher in Computer Science Engineering Information Security or a related field.

Work Hours:

• This position will require you to be available during core business hours.

Work Location(s) & Travel Requirements:

This position is based out of Fastlys WeWork space in Futura Magarapatta. Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. This position may require travel as required by your role or requested by your manager.

Benefits
We care about you. Fastly works hard to create a positive environment for our employees and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings

• We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.

Why Fastly

• We have a huge impact.Fastly is a small company with a big reach. Not only doour customershave a tremendous user base but we also support a growing number ofopen source projects and of code employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

• We value diversity.Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

• We are passionate.Fastly is chock full of passionate people and were not one size fits all. Fastly employs authors pilots skiers parents (of humans and animals) makeup geeks coffee connoisseurs and more. We love employees for who they are and what they are passionate about.

Were always looking for humble sharp and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

All job applications must be submitted through our official careers site at We will never request sensitive information such as your Social Security number bank account or credit card information during the application process. All official communication will come from an @ or @ email address.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin family or parental status physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact your Recruiter or the Fastly Employee Relations team at or .

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