Payout Administrator
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Job Location:
Monthly Salary:
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Join a Challenger
Being a traditional bank just isnt our thing so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.
How do we get there With a talented team of inquisitive and agile challengers that break through the status quo. So if youre passionate about redefining the future of bankingwhile having funthis could be your next big opportunity.
Our company continues to grow and today we serve more than 800000 customers acrossCanadathrough Equitable BankCanadasChallenger Bank and have been around for more than 50 years. Equitable Banks wholly-owned subsidiary Concentra Bank supports credit unions acrossCanadathat serve more than six million members. Together we have over$142 billionin combined assets under management and administration with a clear mandate to drive change in Canadian banking to enrich peoples customers have named our EQ Bank digital platform () one of the top banks in Canada on the Forbes Worlds Best Banks list since 2021.
The Work:
The incumbent is responsible forall activities related to facilitating payout requests including the accurate calculation of prepayment charges preparation of payout statements and follow-up to obtain full and/or shortfall payout funds.
The Core Responsibilities Of The Job:
- Prepare payout statements accurately within the specified turnaround timeframe
- Update prepayment charge reference rates into applicable platforms as required
- Handle inbound phone calls and emails from solicitors/notaries/financial institutions regarding payout and discharge/assignment inquiries
- Conduct timely follow-up to obtain all past due payout funds. When necessary reactivate mortgages and initiate collection for outstanding balances.
- Diligently complete collection activity to obtain payout shortfalls
- Work with Renewals and Internal Refinance teams to retain mortgages
- Understand and follow policies guidelines and procedures
Lets Talk About You!
- YOU MUST BE A CURRENT STUDENT TO APPLY TO THIS ROLE
- Complete a diploma program in a related discipline or minimum of 2 yearsin a related field
- Knowledge of mortgages
- Strong math and analytical skills
- Strong attention to detail
- Ability to meet tight deadlines
- Ability to balance multiple high-risk priorities simultaneously
- Strong organization skills
- Superior interpersonal and communication skills written and oral
- Excellent customer service skills
- Team oriented
- Intermediate excel skills
- Experience with MS Office Suite (Outlook Word Excel)
What we offer For full-time permanent roles
Competitive discretionary bonus
Market leading RRSP match program
Medical dental vision life and disability benefits
Employee Share Purchase Plan
Maternity/Parental top-up while you care for your little one
Generous vacation policy and personal days
Virtual events to connect with your fellow colleagues
Professional development and comprehensive Career Development program
A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from Equitable Banks additional office space located at 2200-25 Ontario Street Toronto ON.
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyones diverse experiences and tandem with that commitment we support and encourage our staff to grow not just in their career path but personally as well.
We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
We cant wait to get to know you!
Required Experience:
Unclear Seniority
About Company
At Equitable Bank, we specialize in providing branchless financial services that meet the unique needs of all Canadians. Our range of mortgages, savings accounts and investment options are designed to offer the right solutions to match any unique circumstance.
