Salesforce Experience Cloud Administrator

Nexasphere

Job Location:

Montreal - Canada

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Role: Salesforce Experience Cloud Administrator
Level: Intermediate to Senior
Experience: 3 years

Scope

Managing Salesforce security including roles profiles sharing rules workflows groups custom reports and dashboards;
Maintaining and customizing multiple Salesforce Cloud applications;
Managing operational requests and reporting including customer analysis and individual views and troubleshoot issues;
Maintain database for integrity and accuracy.

Responsibilities

Configure and manage Salesforce Experience Cloud portals connected to Service Cloud.
Manage users permissions sharing rules and portal access.
Configure Case management Knowledge articles and support workflows within Experience Cloud.
Support portal performance troubleshooting and ongoing improvements.
Work closely with developers and stakeholders to maintain platform stability.

Requirements

3 years Salesforce administration experience.
Hands-on experience with Experience Cloud configuration and portal management.
Experience supporting Service Cloud processes (Cases Knowledge Service Console).
Strong knowledge of Salesforce security automation and configuration tools.

Role: Salesforce Experience Cloud Administrator Level: Intermediate to Senior Experience: 3 years Scope Managing Salesforce security including roles profiles sharing rules workflows groups custom reports and dashboards; Maintaining and customizing multiple Salesforce Cloud applications; Managing op...