Equipment Service Coordinator Senior

Job Summary

Responsible for ensuring the accuracy of the inventory technology procurement and invoice reconciliation. Coordinates service with third party vendors plans and facilitates reclamation and re-distribution of technology. Develops and maintains documentation as well as provide inventory utilization reports to our customers.

Essential Functions

• Coordinates and manages the inventory database and technology procurement and executes the reclamation and re-distribution of technology.
• Responsible for the technology databases accuracy and invoice reconciliation.
• Along with business leadership identifies and procures technology sends equipment out for repair and sends retired equipment reports and other details to finance.
• Works with departments to manage technology lifecycle and asset inventories.
• Coordinates and maintains efforts such as preventative maintenance scheduling warranty and/or RMA processing for technology staff and service plans.
• Responsible for measuring and monitoring budget performance service levels and quality metrics in technology inventory.
• Provides mentoring to less senior team members and is accountable as role model for customer service excellence.
• Understands both the current and future states of the technology and is able to define and articulate pros cons and recommendations to senior leadership.
• Expected to work 2-3 days per week onsite at either our east or west location.

Qualifications

Required

• High School Diploma or equivalent
• 5 years of relevant experience in the field

Preferred

• Associates Degree/Technical school or equivalent
• 7 years of relevant experience in the field
• Experience managing processes assets and vendors within the medical technology and equipment field
• Experience writing user-defined reports

About Corewell Health

As a team member at Corewell Health you will play an essential role in delivering personalized health care to our patients members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators leaders and innovators that continue to build on one shared mission statement - to improve health instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!

• Optional identity theft protection home and auto insurance pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

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Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.

An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.