Business Analyst

New Role.

Any visa OPT is also fine.

Company:
Commonwealth of Massachusetts

Location:

Quincy MA

Hybrid

2 Days

Pay:
$48/HR

Position:
Business Analyst

Job Description:

The Sr. Business Analyst will report to the program director and closely work with the IE&E PMO to support key programmatic initiatives ensuring deliverables are in line with the Programs goals and meet the objectives of the various business stakeholders. The BA is an active member in all phases of the project including requirements gathering design and development activities testing implementation and ongoing operation. They serve as a liaison between the business community the software quality assurance team project management office and the technical development team and as such should have worked with Content Management Solutions SaaS solutions and are well-versed in operational concepts and the Software Development Life Cycle. They are responsible for providing business systems analysis and process redesign expertise interacting with business internal and external users to clearly define and document requirements. They are responsible for providing business systems analysis and process redesign expertise interacting with business internal and external users to clearly define and document requirements. The candidate must have a strong working knowledge of eligibility and enrollment processes for Benefits management.

DETAILED LIST OF JOB DUTIES AND RESPONSIBILITIES:

Stay current on stakeholder needs and the program vision

Serve as the custodian of program objectives and business requirements and assist in their realization

Produce a variety of high-quality documents within stipulated timelines that are complete universally acceptable and effectively communicate objectives.

Participate in and contribute to JRM/JAD workshops with business SMEs developerstesters and BAs to analyze business processes workflows business-

policies events triggers roles integrated systems data flows etc.

Develop user stories working closely with business SMEs in identifying/eliciting and documenting business requirements

Publish/Review Business Requirements Documents Requirements Traceability Matrix (RTM) mapping requirements and test cases to ensure complete test coverage against in-scope requirements.

Review test summary reports ensuring adequate testing coverage for key functional areas.

Support stakeholders during each release/implementation.

Closely co-ordinate with business stakeholders and track the deliverable submission review and approval for supporting the ongoing enhancement release schedule.

Support program director for tracking the enhancement resources capacity assignment of weekly tasks and utilization of the weekly hours.

Learn the programs requirements management change management and defect management tools and track requirements/defect status throughout the project for the functional areas.

Understand and proactively review existing processes identify opportunities for improvement and make constructive suggestions for change that would benefit the Program

Serve as an SME for the program and contribute to and review documents crafted by other teams.

EDUCATION EXPERIENCE and QUALIFICATIONS

Bachelors Degree

4-5 years of IT applications experience as a Business Analyst

At least 2 years of experience supporting a benefits management programs eligibility management processes

Demonstrated understanding of complex information workflows through a Content Management Solution to publish sensitive information

Demonstrated ability to analyze and synthesize business requirements

Demonstrated ability to understand and negotiate the needs and expectations of multiple stakeholders.

Excellent communication & negotiation skills and experience in supporting technical and non-technical staff

Strong background in developing trust and confidence in relationships with stakeholders and cross-functional teams; experience coordinating and fulfilling requests for internal/external changes

Demonstrated expertise in information systems business operations requirements analysis and integration/design of solutions.

The candidate must be process-oriented with sound judgment attention to detail accuracy and follow-through including the flexibility to perform in an ever-changingwork environment.

The candidate must be energetic driven and committed to project success while working under tight time constraints and pressure.

Advanced knowledge of Microsoft Office knowledge of Teams SharePoint JIRA and a CI/CD framework

Must have working knowledge of Agile SDLC processes