Enrollment Specialist (Contractor)

About Hello Heart:

Hello Heart is on a mission to make heart attacks a thing of the past.

Were an AI company focused exclusively on heart health building a platform that predicts and prevents cardiac events before they happenidentifying risk up to 10 days in advance versus 10 years in traditional clinical models.

This is already working at scale. Hello Heart has been shown to reduce inpatient hospital days by 47% and deliver $1800 in annual savings per Heart is the cardiac prevention partner to over 80% of large U.S. health plans and serves hundreds of public and private employers.

Were defining how the #1 cause of deathheart diseaseis managed in the AI era. Join us.

About the Role

We are looking for an enthusiastic Enrollment Specialist (contractor) to serve as the first point of contact for Hello Heart this role you will support member onboarding and engagement helping individuals successfully enroll in and navigate the Hello Heart program.

This position requires strong communication skills creativity problem-solving ability and a positive can-do attitude. If you are motivated by making a real impact on peoples lives and want to be part of a mission-driven team this role is for you.

Responsibilities

• Travel to various locations to support enrollment events and member engagement efforts
• Become a product expert and guide users through enrollment and program features during onsite events
• Provide exceptional support to users ensuring a smooth and positive onboarding experience
• Identify troubleshoot and document technical issues at onsite events escalating when necessary
• Provide feedback to internal teams to improve user experience and operational processes

Qualifications

• Experienced using AI tools in your daily workflow
• Experience in a customer-facing role
• Demonstrated ability to identify troubleshoot and document technical issues
• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment
• Excellent verbal and written communication skills
• Positive attitude and passion for helping others

Compensation

The US compensation for this contractor position is $250 per day per event plus a daily meal per diem aligned with our internal team addition to the per-event rate and per diem all approved travel expenses are covered. Please note that this is a contractor role and is not eligible for benefits bonuses or equity. #LI-DNI

Hello Heart has a positive diverse and supportive culture - we look for people who are collaborative creative and courageous. Oh and if you want to see some recent evidence of the fun things we do at Hello Heart check out our Instagram page.