Learning and Development Facilitator
Norfolk, MA - USA
Job Summary
City/State
Norfolk VAWork Shift
First (Days)Overview:
Position Summary
The Learning & Development (L&D) Facilitator Professional and Leadership Development is responsible for delivering high-impact learning experiences across all employee levels to include individual contributors frontline leaders managers and senior leaders. This role partners closely with Talent Management HR Business Partners Talent Management Business Partners business leaders program managers and subject matter experts to develop and facilitate enterprise courses leadership programs and team learning solutions. The facilitator supports virtual learning modalities ensuring scalable inclusive and measurable outcomes aligned to enterprise capabilities and culture.
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Primary Responsibilities
Enterprise and Leadership Course Facilitation & Delivery
Facilitate engaging instructor-led workshops on core professional skills and leadership programs.
Manage and facilitate multi-session leadership programsfrom front-line leaders to senior leader cohorts (e.g. foundations leading teams strategic leadership).
Leverage interactive learning methods (role plays simulations peer coaching polling breakout rooms collaborative whiteboarding) to support experiential learning and sustained behavior change.
Track participant progress coaching touchpoints and program milestones.
Conduct needs assessments to translate and define training needs and recommend appropriate modalities.
Partnership & Course Development
Partner with Talent Management and Instructional Designers to tailor enterprise courses (learning objectives agendas facilitator guides participant materials job aids practice scenarios).
Pilot new programs: gather feedback and iterate content for impact consistency and brand/standards alignment.
Curate resources (microlearning toolkits pathways) for sustainment.
Technology Tools & Operations
Produce and co-produce virtual sessions in Microsoft Teams using engagement features (polls reactions breakout rooms whiteboards).
Uphold brand and accessibility standards across all learning assets.
Team Training & Enterprise Requests
Conduct needs assessments to translate and define training needs and identify targeted learning solutions (team effectiveness feedback culture psychological safety change/adoption meeting norms conflict resolution).
Recommend appropriate modalities (workshops learning sprints microlearning toolkits) and deliver or coordinate delivery.
Facilitate targeted team sessions and escalate needs for OD consultation when appropriate.
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Preferred Qualifications
35 years in Learning & Development Talent Development Organizational Development or related field.
Demonstrated experience facilitating both in-person and virtual learning for mixed-level audiences (individual contributors through senior leaders).
Experience supporting leadership development programs (multi-session curricula cohorts assessments experiential learning).
Proficiency with Microsoft Teams (breakouts polls whiteboard) presentation tools (PowerPoint).
Strong platform skills: presence pacing engagement inclusive facilitation and handling challenging dynamics.
Excellent communication planning and stakeholder management skills; ability to juggle multiple programs and deadlines.
Experience developing learning content (facilitator guides participant materials scenarios job aids).
Familiarity with learning evaluation and analytics (Kirkpatrick surveys behavior/application follow-ups).
Experience with leadership assessments (e.g. 360s DiSC/MBTI/CliftonStrengths) and debrief facilitation.
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission to improve health every day this is a tobacco-free environment.
For positions that are available as remote work Sentara Health employs associates in the following states:
Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.
About Company
Sentara Health, is an integrated, not-for-profit health care delivery system in Virginia and North Carolina. Sentara improves health everyday.