Collections Specialist
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Job Location:
Boca Raton, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Key Responsibilities
- Monitor and maintain accounts receivable aging reports to ensure timely collections.
- Contact customers regarding past due invoices through phone email and written communication.
- Resolve billing discrepancies and payment issues in collaboration with center managers and customers.
- Apply collections payment receipts to client accounts.
- Maintain detailed documentation of collection efforts and account activity.
- Negotiate payment arrangements when appropriate while adhering to company policies.
- Escalate delinquent accounts as needed and assist with third-party collection processes.
- Prepare and distribute reports for management review.
- Support month-end closing activities related to accounts receivable.
- Ensure compliance with company procedures and internal controls.
- Provide excellent customer service while balancing collection goals and policies.
Qualifications
- 3 years of experience in collections accounts receivable or related accounting roles.
- Strong understanding of AR processes and credit/collections practices.
- Excellent verbal and written communication skills.
- Ability to handle sensitive conversations professionally and tactfully.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Excel.
- Ability to prioritize tasks effectively.
- Experience in a multi-location or corporate environment.
- Bachelors degree in accounting finance or related field preferred.
Skills & Competencies
- Strong organizational and time management skills.
- Analytical mindset with a focus on accuracy.
- Customer-focused approach with confident negotiation abilities.
- Ability to work independently and as part of a team.
Required Experience:
IC
About Company
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