Support Services Officer

Temporary role until December 2026 with the possibility of extension.

Are you an organised and people-focused professional who thrives in a fast-paced purpose-driven environment NWRH is looking for a Support Services Officer to join our Mount Isa team in a temporary role through to December 2026 playing a vital role in supporting the delivery of essential services to our community.

About the Role

As a Support Services Officer you will provide efficient accurate and reliable administrative support to ensure the smooth operation of our programs. This is a dynamic role where no two days are the same youll be the backbone of the team supporting both staff and clients while helping deliver high-quality services across the region.

What Youll Be Doing

In this varied role you will:

• Provide frontline customer service including responding to client enquiries
• Maintain accurate client records and data systems
• Coordinate service delivery activities including scheduling and client communication
• Support reporting data entry and administrative processes
• Liaise with internal teams and external service providers
• Assist with general office coordination supply purchasing and event support
• Coordinate travel bookings for staff
• Oversee fleet management and vehicle requirements
• Organise building maintenance for offices and properties in Mount Isa and Cloncurry

About You

You are someone who:

• • Has strong communication skills and enjoys helping others
  • Is highly organised with great attention to detail
  • Can manage competing priorities and work both independently and in a team
  • Is confident using computers systems and administrative tools
  • Values confidentiality professionalism and cultural respect

What We Offer

• Salary between $55805 $70441 (dependent on experience and qualifications)
• Based in Mount Isa
• Salary packaging options up to $15900 per annum
• Generous leave entitlements including 5 weeks annual leave 17.5% leave loading
• 12% employer superannuation contribution
• A supportive collaborative team environment making a real impact in the community

Requirements

• Experience in administration or a similar role
• Strong computer and organisational skills
• Current drivers licence
• Valid Blue Card and NDIS Clearance (or ability to obtain)
• Eligibility to work in Australia

We love our work- so will you!

This is more than just an admin role youll be contributing to meaningful work that supports individuals and families across the community. If youre looking for a role where you can make a difference while growing your career wed love to hear from you.

For more information please contact Cianne Denyer on

Please note:

NWRH is committed to child safety. All roles require pre-employment screening including referee checks a current Blue Card Australian Federal Police check and NDIS Worker Screening Check prior to commencement.