Program Manager Project Management Office, Japan Launch & Expansion

Launch and Execution (L&E) team builds Amazon Japans logistics network from strategy to go-live and PMO is the backbone that makes it repeatable scalable and visible. This role owns the systems standards and coordination that let hundreds of projects succeed.

Career Path
What makes L&E unique is that we do not simply sit between strategy and executionwe own both.
Few organizations within Amazon offer the opportunity to lead end-to-end from upstream decisions such as network strategy and investment prioritization to on-the-ground execution and operational stabilization.
In L&E you are not confined to a single site or function. You operate with a network-wide perspective across Japan Operations constantly balancing local execution with system-level optimization.
This naturally builds the ability to think and decide not in silos but in terms of overall impact.
With high ownership and accountability L&E provides hands-on experience in driving complex ambiguous projects to completion.
This experience accelerates growth not only as a project manager but as a future leader who can shape and execute strategy.
For those who want to move beyond delivering tasks and instead define decide and build what comes next L&E offers a uniquely dense and rewarding environment.
Within L&E PMO is not a support function. The systems thinking cross-functional exposure and end-to-end ownership you build here create a foundation that extends well beyond traditional project management. Where that leads depends on you but the skills you develop here translate wherever the ability to bring structure to complexity and clarity to ambiguity is valued.

Key job responsibilities
Standardization Design maintain and improve the SOPs playbooks and governance frameworks that give L&E consistent scalable execution working closely with teams to ensure what we build actually gets adopted and used.
Business intelligence Own and evolve dashboards reports and analytical views across our PMIS ecosystem to maintain a single source of truth connect teams with shared visibility and surface risks early before they become fires.
Workforce coordination Manage the sourcing onboarding and day-to-day coordination of contingent and temporary staff who are essential to L&Es operations making sure we bring in the right people and set them up to succeed.
Execution quality Monitor project health across teams understand where complexity and constraints intersect and design the right level of reporting enough signal to act on without unnecessary overhead.
Global connection Collaborate with worldwide PMO peers to exchange best practices contribute to excellence initiatives and keep JP L&E sharp and connected.


About the team
About Amazon Japan Operations
Amazon Japan Operations (JP Ops) is responsible for Amazon Japans end-to-end logistics and operations in Japan operating a large-scale highly integrated supply chain spanning from First Mile to Last Mile. Through Fulfillment Centers (FC) Sort Centers (SC) Delivery Stations (DS) and Sub Same-Day Delivery stations (SSD) we continuously challenge ourselves to deliver packages faster more reliably and at lower cost.

About End-to-End Supply Chain & Speed Services
End-to-End Supply Chain & Speed Services is the core organization within JP Ops that owns supply chain strategy as well as network design and execution. By integrating Supply Chain Network Design/Planning and Transportation Planning the organization optimizes forecasting planning network flow and execution in an end-to-end manner. It also leads speed-focused services such as Same-Day Delivery Quick Commerce freezer and perishable grocery and micromobility enabling rapid innovation at scale to continuously elevate customer experience.

About JP Launch and Expansion (L&E)
JP Launch and Expansion (L&E) is the project management organization under End-to-End Supply Chain & Speed Services that turns supply chain strategy into a real operating network. L&E owns execution end-to-endfrom upstream activities such as site selection investment return analysis and internal investment approvals through launch planning hiring system configuration training and go-live readiness. L&E does not stop at planning or approvals. We make decisions drive execution on the ground and build Amazon Japans operations as real operating sites.
Spanning from First Mile to Last Mile L&E plays a central role in driving Launch & Expansion across JP Ops.

L&E is currently composed of the following teams:
Core Planning and Execution (CPE)
CPE manages the Last Mile Core network composed of DS XPT and AMPL covering new launches closures and network configuration changes.
The team leads end-to-end execution including site selection investment business case design internal approvals and start-up execution while optimizing the network from a mid- to long-term perspective.
A team that designs implements and optimizes the Last Mile Core network with a long-term view.
SSD Planning and Execution (SPE)
SPE owns SSD and AMZL projects from launch through closure. To support the growth of Same-Day Delivery the team drives project execution that balances speed with repeatability and scalability.
A team that rapidly scales the Same-Day Delivery network a key growth area.
Retrofit Expansion and Initiative (REI)
REI leads end-to-end execution for new and emerging initiatives with a primary focus on Quick Commerce (QC). Working closely with global teams REI scales these initiatives in Japan and establishes sustainable standards including new programs such as Amazon Storage Unit (ASU).
A team that turns new concepts into viable scalable businesses.
Launch Configuration and Verification (LCV)
LCV is responsible for system configuration and verification across all Last Mile node types. With a strong focus on Right First Time the team supports reliable start-ups with a target of zero DPMO at launch.
A team that ensures successful launches through robust system design and verification.
Project Management Office (PMO)
PMO operates horizontally across L&E governing SOPs and playbooks monitoring project progress and managing PMIS to ensure execution discipline and visibility.
A team that raises execution quality across L&E through standardization and continuous improvement.

PMO does not just track projects we build the foundations that let hundreds of projects succeed. As L&E grows faster and more complex PMO ensures that growth stays grounded. We own the frameworks the governance and the data integrity that L&E relies on and we build them with the teams not for them. That means this role is as much about relationships and trust as it is about systems and structure. Facilitating the right conversations bringing the right people in and making sure everyone is looking at the same map not their own version of it. PMO operates horizontally across L&E. We hold ourselves accountable for the quality of what we build and we are deeply connected with PMO counterparts in EU NA and other business units learning from what works globally and adapting it for Japan. This is a pivotal time to join. If you are someone who can hold both the big picture and the human detail who naturally thinks about how things should work and has the patience and presence to bring people along this is where that combination matters.


- 5 years of program or project management experience
- Bachelors degree
- Speak write and read fluently in Japanese
- Speak write and read fluently in English

- Experience designing and driving adoption of standardized processes governance frameworks or operational mechanisms across teams or organizations
- Experience coordinating diverse workforce models including temporary or vendor-managed staff in a fast-paced scaling environment
- Experience building dashboards automation or analytical tools (SQL Excel QuickSight Tableau Python or similar) to enable data-driven decision-making
- Strong attention to detail with a track record of proactively identifying and resolving errors and discrepancies
- PMP certification or MBA in relevant fields such as Business Engineering Operations or Supply Chain
- Adaptable and curious mindset comfortable leveraging whatever tool solves the problem from SQL to GenAI

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