Program Manager, Speed Topology, Network Planning and Execution
Department:
Job Summary
Were seeking a strategic thinker and problem solver to join our Network Planning team as a Program this role youll be at the forefront of optimizing and expanding our last-mile delivery network directly impacting millions of customer experiences across Japan.
This role combines data-driven decision making with strategic planning to create efficient sustainable delivery networks. Youll work with technology and collaborate with diverse teams to revolutionize how we serve our customers. Whether your background is in logistics consulting analytics or another field where youve demonstrated strong program management skills were interested in how your unique perspective can contribute to our mission.
At Amazon Logistics (AMZL) we manage the critical final leg of our delivery journey - from our Delivery Stations (DS) directly to customers doorsteps. This position offers a unique opportunity to leverage analytical thinking and creative problem-solving to optimize our growing network ensuring we deliver smiles to millions of customers efficiently and cost-effectively.
As a Program Manager in our Network Planning team youll drive strategic initiatives that balance network expansion with operational optimization. Youll use scientific approaches and data analytics to determine not just where to expand but how to create the right-sized delivery stations with optimal capacity at the right time and location. This role goes beyond simple network growth - its about creating an intelligent efficient delivery network that maximizes customer satisfaction while maintaining operational excellence.
Related information:
Department: Last Mile(AMZL)
Job:Project Management
Location:Tokyo Office
Interview: Tokyo Office
Key job responsibilities
Lead strategic network planning initiatives balancing expansion opportunities with optimization requirements to enhance delivery speed cost and customer experience across Japan
Analyze complex data sets and work closely with topology data analysts to identify prioritize and execute high-impact network improvement projects
Evaluate and adapt global best practices and tools from NA/EU markets customizing solutions to maximize effectiveness for the Japanese market context
Collaborate with cross-functional teams (Operations Engineering Account Management Planning/Forecasting) to implement new network topologies and drive strategic initiatives
Develop and maintain analytical models to forecast network capacity requirements and optimize resource allocation
Design and execute pilot programs to test innovative delivery network concepts while ensuring data-driven validation
Drive continuous improvement through multi-project management maintaining quality standards while meeting critical deadlines
- Bachelors degree
- 3 years of program or project management experience
- 3 years of working cross functionally with tech and non-tech teams experience
- Experience defining program requirements and using data and metrics to determine improvements
- Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.)
- Speak write and read fluently in English
- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 2 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience in project management methodologies business analysis or process improvement
- Experience with advanced use of SQL for data mining and business intelligence or experience applying key financial performance indicators (KPIs) to analyses
- Experience identifying and solving complex problems through data analysis
- Track record of driving process improvements and optimization initiatives.
- Speak write and read fluently in Japanese
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Required Experience:
Manager
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