Key Accounts Manager

Gurugram - India

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Description:

Manage a portfolio of key clients in freight forwarding (air sea and multimodal shipments)
Build strong long-term relationships with customers and act as the main point of contact
Understand client supply chain needs and provide customized logistics solutions
Business Development & Revenue Growth
Identify opportunities for upselling and cross-selling services (warehousing customs clearance value-added services)
Achieve revenue and volume targets for assigned accounts
Support RFQs tenders and contract negotiations
Customer Service & Operations Coordination
Coordinate with internal teams (operations pricing documentation customs clearance) to ensure smooth shipment execution
Monitor shipment performance and proactively resolve issues (delays detention demurrage etc.)
Ensure compliance with company SOPs and customer requirements
Performance Monitoring & Reporting

Job Description: Manage a portfolio of key clients in freight forwarding (air sea and multimodal shipments) Build strong long-term relationships with customers and act as the main point of contact Understand client supply chain needs and provide customized logistics solutions Business Dev...