Director, Solution Architecture

Job Title:           Director Solution Architecture

Department:      IT

Reports To:       EVP CIO

FLSA Status:    Exempt

Management:   Yes

Salary Range:  $175000 - $215000/yr

PRIMARY FUNCTIONS: The Director Solution Architecture is responsible for the execution reliability and modernization of all technology platforms supporting mortgage origination. This role ensures operational excellence regulatory alignment and continuous improvement across applications infrastructure data platforms automation initiatives and vendor-supported systems. This position serves as the senior technology leader for the division and partners closely with executive leadership to improve velocity scalability and risk management across the technology ecosystem.
 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Technology Operations & Platform Reliability

• Own day-to-day performance and availability of all division technology platforms (LOS integrations data systems automation tools).
• Establish SLAs KPIs and uptime targets.
• Lead root-cause analysis and remediation for critical incidents.
• Manage vendor performance and enforce contractual SLAs.

 Business Alignment & Throughput Optimization

• Partner with Production Operations Compliance and Finance leadership.
• Improve workflow efficiency through automation and system enhancements.
• Translate business strategy into executable technology roadmaps.

Architecture & Modernization Execution

• Execute against enterprise-defined architecture standards (cloud-first API-first modular design).
• Lead application modernization and system performance optimization initiatives.
• Ensure proper documentation integration governance and technical debt reduction.

Security Risk & Regulatory Execution

• Ensure applications and development processes are following SOX NYDFS and data governance requirements.
• Implement enterprise cybersecurity policies at the development level.
• Oversee vendor due diligence execution within division.

Data & Automation Enablement

• Support expansion of data capabilities to improve reporting forecasting and operational visibility.
• Oversee automation initiatives to reduce manual workflows.
• Ensure readiness for AI-enabled capabilities within enterprise governance frameworks.

Leadership Expectations

• Build and mentor a high-performing technology team.
• Foster accountability documentation discipline and engineering rigor.
• Communicate clearly with executive leadership and non-technical stakeholders.
• Operate with business-first mindset not technology-first bias.

DESIRED PERSONAL CHARACTERISTICS:

• Strong sense of ownership over loan flow and user experience
• Detail-oriented with a focus on accuracy in a regulated environment
• Ability to remain calm and effective under production pressure
• Analytical thinker with strong problem-solving skills
• Customer-focused mindset particularly in supporting brokers and sales channels
• Adaptable and open to evolving systems workflows and technologies
• Strong communicator able to bridge technical and business teams

JOB REQUIREMENTS:

• 812 years progressive technology leadership experience.
• Experience in regulated financial services (mortgage preferred).
• Demonstrated success leading engineering infrastructure or enterprise applications teams.
• Experience managing technology budgets and vendor contracts.
• Familiarity with cloud platforms (Azure preferred).

EDUCATION:

• MBA or relevant advanced degree preferred.

EXPERIENCE:

• Experience modernizing legacy systems.
• Exposure to API-driven and micro services architectures and cloud-native platforms.
• Experience implementing automation or AI-enabled tools in regulated environments.

PHYSICAL REQUIREMENTS:

• This position is in an office setting with computer and general office equipment. The position requires the ability to move freely around within the department and other department locations

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time