Business Account Coordinator
Job Summary
Location: Blackpool (hybrid)
Contract: FTC (12 months)
About the role
Were looking for a Business Account Coordinator to deliver a bestinclass endtoend service to our customers. Acting as a true customer champion youll manage sales orders from receipt to despatch liaising closely with customers and internal stakeholders to ensure agreed service levels are met and exceeded.
This is a fastpaced role within an FMCG food manufacturing environment where accuracy communication and a proactive mindset are key. Youll work crossfunctionally with production planning warehousing distribution invoicing and 3PL partners to ensure smooth order fulfilment and a consistently high-quality customer experience.
Qualifications :
What were looking for
Experience & knowledge
- Previous experience in a Customer Services role ideally within FMCG or food manufacturing
- Confident using ERP systems and Microsoft Office applications
- Experience of working with high-volume orders EDI and multiple stakeholders
- Exposure to continuous improvement initiatives is desirable
Skills & behaviours
- Strong customer focus with the ability to build longlasting relationships
- Highly organised with the ability to prioritise and manage deadlines effectively
- Clear and confident communicator both internally and externally
- Proactive problemsolver with good decisionmaking skills
- Collaborative team player who thrives in a fastmoving environment
- Positive adaptable and open to change
Additional Information :
- 37.5 hours a week (hybrid working)
- Excellent Career Opportunities
- Matched pension scheme up to 10%
- Death in service
- Cycle to work scheme
- Retailer discount platform
- Staff discount
- And plenty more!
Remote Work :
No
Employment Type :
Full-time
About Company
At Valeo Foods UK, we're the creative force behind an array of beloved brands spanning indulgence, innovation, and tradition. From the iconic crunch of Kettle Crisps to the pure sweetness of Rowse Honey, and the rich heritage of Matthew Walker puddings, our portfolio reflects our comm ... View more