PUN REF98762C Lead Associate Operations
Job Summary
Key Accountabilities/Job Responsibilities:1) Lead or Manage team of associates2) Ensure client SLAs and deliverables are met 3) Perform requisite MIS4) Strong domain knowledge and able to support review process5) Good understanding of IFS system 6) To be willing to work in all shifts (including nights).7) Drive initiatives and Team building activities.8) Adhere to reasonable operational requests from the management.9) To attend all meetings and trainings as per requirements10) Conduct trainings for new joiners submit accreditation to the client11) Work very closely with teams across delivery locations and client.
Qualifications :
Bcom
Remote Work :
No
Employment Type :
Full-time
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more