Financial Customer Service French Speakers Braga
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Job Summary
Customer Service Representative French Speaker (C1-C2)
Location: Braga Portugal
Start Date: 30 April 2026
Work Model: On-site
About the Role
Join an international financial technology project in Braga as a Customer Service Representative.
In this role you will support French-speaking customers using a digital financial app assisting with account-related inquiries and providing a smooth and professional customer experience. This is a great opportunity to grow your career in the fintech industry within an international environment.
Responsibilities
Handle inbound and outbound customer interactions
Assist customers with account and service-related questions
Identify customer needs and provide effective solutions
Maintain accurate records while ensuring data confidentiality
Deliver a high level of customer satisfaction
Requirements
French: C1-C2 (fluent/native)
English: B2
Strong communication and problem-solving skills
Customer-oriented mindset
Previous customer service experience is a plus
Availability to work on-site in Braga
Working Schedule
Monday to Friday NO WEEKENDS!
Rotational shifts between 07:00 19:00
Days off: Saturday and Sunday
Salary & Benefits
Base Salary: 930 14 months
Performance Bonus: 115 12 months
Meal allowance: 7.23 per working day (net)
Transport allowance: 20/month
Paid training and career development
Call to Action
Ready to build your career in an international fintech environment Apply now and discover this opportunity in Braga
