German-Speaking Customer Service Representative Braga, Portugal
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Job Summary
German-Speaking Customer Service Representative Directory Platforms Operator
Braga & Aveiro Portugal On-site
Start Date: 23 April 2026
Contract: Permanent
Working Schedule:
Monday to Friday: 07:00 AM 04:00 PM
Days off: Saturday & Sunday
About the Role
We are looking for German-speaking Customer Service Representatives to join a growing team supporting directory platform services. This is a great opportunity to work in a structured weekday schedule while contributing to a professional and international environment.
Important: Candidates must already be based in Portugal specifically in or near Braga or Aveiro. Applications requiring relocation will not be considered.
Key Responsibilities
- Provide customer support via phone email and chat in German
- Assist users with platform navigation account inquiries and issue resolution
- Ensure a high standard of service and customer satisfaction
- Accurately document interactions in internal systems
- Work closely with internal teams to resolve more complex cases
- Maintain up-to-date knowledge of platform features and processes
Requirements
- Fluency in German (C1C2 written and spoken)
- Good command of English for internal communication
- Strong communication and problem-solving skills
- Detail-oriented with a customer-first approach
- Must currently reside in Portugal (Braga or Aveiro area)
Whats in It for You
- Performance bonus: 100/month (paid over 12 months)
- Stable MondayFriday schedule (no weekend shifts)
- On-site role in a supportive and international environment
- Opportunity for long-term career growth
Ready to Apply
If youre looking for a stable schedule and a chance to grow in customer service within an international company apply now and join the team!
