Technical Customer Service German Speaking

Lisbon Portugal On-Site German English Monday to Friday 08:00 AM to 08:00 PM (Rotational) Saturday and Sunday 08:00 AM to 05:00 PM 2 Days Rotational Start Date: 16/Apr/26

ABOUT THE ROLE:

We are seeking a German-speaking Technical Customer Service Representative to join our team in Lisbon. This role offers the opportunity to provide exceptional technical support to customers while working in a dynamic and multicultural environment.

WHAT YOU WILL DO:

Deliver technical customer service support in German and English

Assist customers with technical inquiries and resolve issues efficiently

Work in a rotational schedule to ensure continuous customer support

Collaborate with team members to maintain high service standards

Adapt to a fast-paced work environment and respond positively to feedback

WHAT WE ARE LOOKING FOR:

Fluency in German and English (written and spoken)

Strong communication skills and a passion for helping others

Comfortable with a dynamic work environment and open to feedback

Valid documentation: EU ID Residence card Manifestação de Interesse Valid Work Visa (Type D) AIMA Appointment Scheduled NIF or Expired Work Visa (Type D) AIMA Appointment Already Attended NIF

NISS is preferable to have

WHATS IN IT FOR YOU:

Competitive base salary paid over 14 months

Performance Bonus: 120 per 11 months

Attendance Bonus: 135 per 12 months

Meal Allowance: 7.63 per day

Welcome Bonus paid in 12 monthly instalments (1/12 per month) during the first year of employment

Health Insurance: Since day 1 (monthly contribution required). Free after 6 months of contract

Relocation support: Shared accommodation (up to 12 months) for candidates relocating from outside of Portugal (details discussed during interview). Relocation inside Portugal available.

Opportunity to work in vibrant Lisbon

Interested candidates can apply directly.