Manager Fulfilment
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Job Summary
Job Description:
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Retail store replenishment
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Monitoring timely retail store replenishment from warehouse & pullback store from stores to warehouse.
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Planning & managing the inhouse & courier deliveries depend on retail store locations.
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Managing disputes raised by courier & warehouse.
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Retail Cost Savings
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Drive initiatives to achieve up to 40% cost savings across retail logistics operations through route optimization vehicle utilization and process efficiencies.
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Identify high-cost areas and implement corrective strategies in coordination with vendors and operations teams.
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InHouse Vehicle Delivery (Within-City Stores)
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Lead the transition to 100% in-house delivery for within-city store logistics.
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Manage and monitor a fleet of in-house vehicles ensuring optimal scheduling tracking and turnaround times.
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Coordinate with retail teams to streamline intra-city delivery cycles.
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Technology Development RTV & Retail
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Collaborate with internal product and tech teams to enhance systems for RTV (Return to Vendor) and retail operations.
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Automate and digitize tracking documentation and approvals to improve transparency and reduce manual interventions.
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RTV Closure (10-Day TAT)
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Ensure end-to-end closure of RTV processes (from creation to final dispatch) within 10 calendar days.
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Liaise with store operations vendors and warehouse teams to drive adherence to TATs.
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Maintain real-time dashboards and escalation mechanisms for pending RTVs.
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Vendor and Finance Reconciliations
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Coordinate quarterly reconciliations with vendors and internal finance teams from the logistics function.
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Ensure accurate and timely documentation of shipments returns and delivery acknowledgements to avoid disputes.
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Support internal audits and MIS reporting related to retail logistics transactions.
