Software Development Manager, Accessibility, Devices & Services, Trust, Privacy & Accessibility

We are looking for a talented and enthusiastic Software Development Manager who has strong customer obsession and a track record of delivering innovative products and features. You will lead a globe-spanning team of engineers technical program managers and accessibility testers along with their managers as they develop new accessibility features for our devices and Alexa as well as to create AI-powered tooling for accessibility testing and to improve developer efficiency to help them deliver accessible offerings for our customers. Your team will work at the intersection accessibility and AI for both our mature Fire OS operating system for our recently introduced Vega OS (whose accessibility framework we built from scratch) as well as for Alexa.

This role requires a significant autonomy drive and the ability to problem solve. You will be well suited to this role if you are customer-focused resourceful team-oriented and have an ability to work independently under time constraints. You will work and influence internal and external stakeholders manage cross functional programs and be able to help prioritize amidst ambitious goals and timelines.


Key job responsibilities
-You will be responsible for leading a strong team of engineers both directly and through their engineering managers to innovate and deliver accessibility solutions for our customers with disabilities
-You will leverage AI to build developer and QA tools to increase developer & testing velocity as well as in customer-facing features
-You will work backwards from the customer to invent new solutions and to improve existing software
-You will work with the executive leadership and technical leaders to define the product direction; create vision and execution documents; and insist on the high bar for technical documentation and the quality of the developed software
-You may periodically perform hands-on code reviews and other technical deep dives to ensure the right thing is being built and delivered to customers
- You will hire coach and promote your staff

A day in the life
In this role no two days are the same and thats by design. You will spend a good part of your time engaging with a wide range of partner teams across product UX research engineering legal and other product teams to gather insights clarify accessibility requirements and uncover both issues and opportunities.

Youll participate in regular brainstorming sessions to shape new ideas solve complex accessibility problems and design fixes that address not just immediate needs but also set us up for long-term success.

You will meet with customers at disability conferences throughout the year representing Amazon and our accessibility offerings and learning about what customers love what could work better and what they wish we might offer.

About the team
You would be joining Amazons longest tenured accessibility team. Over the past 13 years their work was recognized by American Foundation for the Blind with their Helen Keller Achievement award by Disability:IN with their Marketplace Innovator award and by FCC Chairman Ajit Pai with the FCC Chairmans Award for Advancements in Accessibility (among others). Your colleagues bring over a century of combined experience in the field and include Amazons sole MacArthur Fellow and two of the only three people to be recognized twice with Helen Keller Achievement Awards for their work.

- 5 years of engineering team management experience
- 10 years of engineering experience
- 5 years of Software Engineer Software Developer or related occupational experience
- Bachelors degree or foreign equivalent in Computer Science Engineering Mathematics or a related field
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle including coding standards code reviews source control management build processes testing certification and livesite operations
- Experience partnering with product or program management teams
- Experience partnering with product and program management teams
- Experience managing multiple concurrent programs projects and development teams in both Agile and waterfall environments

- Experience in communicating with users other technical teams and senior leadership to collect requirements describe software product features technical designs and product strategy
- Experience in recruiting hiring mentoring/coaching and managing teams of Software Engineers to improve their skills and make them more effective product software engineers
- Knowledge of mobile and web design patterns and accessibility standards
- Deep understanding of disability needs and accessibility solutions
- Track record of delivering accessible products and assistive technologies
- Experience with Generative AI tools both for efficiency gains and use in prototyping

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Sunnyvale - 212700.00 - 287700.00 USD annually
USA WA Seattle - 184900.00 - 250200.00 USD annually