Process Improvement Analyst
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Job Location:
Evansville, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
Liberty FCU a full-service credit union is currently seeking a Process Improvement Analyst to join our IT Team in an on-site role at 4401 Theater Drive Evansville IN.The Process Improvement Analyst supports efforts to improve efficiency and effectiveness by identifying designing and helping implement automation solutions and technologydriven process improvements. The role partners with internal teams and thirdparty vendors to support and maintain automated workflows including monitoring testing and supporting RPA and Microsoft Power Automate solutions. Thisrole is wellsuited for someone who enjoys solving complex scenarios takes pride in producing accurate and thoughtful work and is motivated by improving how systems and processes operate. Ifinterested please proceed by clicking Apply.
Duties and responsibilities include but are not limited to the following:
- Support process improvement efforts by helping identify opportunities for increased efficiency automation and improved use of technology.
- Collaborate with internal teams and thirdparty vendors to help monitor support and maintain existing RPA and automation solutions.
- Assist with testing validation and user acceptance testing (UAT) for new or enhanced processes and automated workflows.
- Support process improvement and automation efforts using Microsoft Power Automate and Microsoft Office 365 tools for workflow support analysis reporting and collaboration.
- Communicate process updates changes and issues clearly with stakeholders and project team members.
- Document project progress within the corporate project management platform and/or ticket system.
- Support knowledge base management by helping maintain organize and update content related to processes automation and system usage.
- Apply established process improvement methodologies tools and best practices in daytoday work and actively build knowledge and skills to remain current with evolving technologies and tools.
- Follow established data security compliance and documentation standards when supporting process and automation work.
Qualifications and Skills:
Required Qualifications
- Strong analytical and critical thinking skills with the ability to identify opportunities for process improvement.
- High attention to detail and commitment to accuracy and quality.
- Experience using Microsoft Office and Office 365 tools including Excel SharePoint Teams and Outlook.
- Basic understanding of workflow automation concepts or experience supporting automated processes.
- Ability to communicate clearly and work effectively with both technical and nontechnical stakeholders.
- Strong organizational skills and ability to manage multiple tasks and priorities.
- Willingness to learn new tools technologies and process improvement practices.
Preferred Qualifications
- Associates degree in IT or related field preferred or equivalent experience.
- Familiarity with Microsoft Power Automate or similar automation tools.
- Exposure to robotic process automation (RPA) platforms or vendorsupported automation solutions.
- Experience assisting with testing validation or user acceptance testing (UAT).
- Knowledge of process improvement or continuous improvement concepts.
- Previous financial institution experience is highly desirable.
Benefits and Compensation:
- Paid Holidays
- Paid Time Off (Vacation Sick and Personal Days)
- Medical Dental and Vision Insurance
- 401(k) retirement program with matching funds
- Employer paid Group Term Life Insurance Short Term and Long Term Disability Insurance
- Tuition Reimbursement Program
Liberty FCU is an Equal Opportunity Employer Minority/Female/Disability/Protected Veteran.
Required Experience:
IC
