Sales and Marketing Coordinator Hilton Santa Barbara Beachfront Resort

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Hilton Santa Barbara Beachfront Resort is looking for a Sales and Marketing Coordinator to join the team! Ideally situated on Californias Central Coastline and steps away from pristine beaches. Our property pays homage to Santa Barbaras culture and history throughout the 24-acre resort.

Here our Team Members love being a part of our award-winning culture that includes a friendly workplace environment career growth opportunities PLUS Hilton room discounts for you and your family worldwide through our Go Hilton Travel discount program!

If you have a passion for creating memorable experiences for guests and want to bring your expertise to Hilton Hotels then this is the perfect opportunity! Join Hilton today #1 on Great Places to Work!

The ideal candidate will possess:

Excellent English verbal and written communication skills
At least one (1) year of administrative experience is desired
Previous experience in hotel sales or marketing
Experience with Delphi is a plus

Key Details:

Assist with special events site inspections and onproperty photo shoots
Greet hotel guests provide directions and answer general guest inquiries
Answer incoming phone calls gather critical information and route to appropriate managers
Respond to inquiries received via email and referrals
Enter and manage leads inquiries and client information in the Delphi system
Partner with the Finance Department and Director to track commission and revenue details
Update marketing photos and property information on thirdparty websites and platforms
Ensure site rooms are prepared daily for inspections and events
Collaborate closely with Housekeeping and Front Office teams to coordinate site rooms
Manage master room keys for site rooms and maintain appropriate access controls

Shift Pattern: DAY 8:00am - 5:00pm* (*weekend availability needed during special events with ample notice)

Pay Rate: The hourly rate for this role is $23.75 and is based on applicable and specialized experience and location.

The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild
• Education including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing

Provide administrative support to the directors of sales and marketing including word- processing typing e-mailing filing data-entry faxing copying corresponding answering telephones processing mail taking notes and/or dictation making travel arrangements and performing other general office duties.

Maintain accurate records and documentation to support sales activities.

Assists on special projects as needed.

EOE/AA/Disabled/Veterans