Reporting Relationship: Dean Center for Student Success
Unit: IWU-Marion
Department: Center for Student Success-IWU Marion
Campus Location: Barnes Student Center Marion IN
Summary of Position: The Front Desk & Testing Assistant supports the daily operations of the Center for Student Success by welcoming students and guests managing front-desk tasks assisting with student check-ins and helping administer testing services. This role ensures a smooth friendly and supportive environment for students seeking assistance. A strong Christian commitment consistent with IWUs Community Lifestyle Statement is required including agreement with the beliefs and practices of the Wesleyan Church.
Duties and Responsibilities
Coordinate daily front-desk operations including greeting guests and managing schedules
Deescalate crisis and support students in crisis until the Dean or a Counselor arrives
Assist students with paperwork and applications for services offered through the Center
Assist in the proctoring of paper and computer based tests
Maintain a welcoming organized and clean reception area
Qualifications:According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
Education
High school diploma required
Experience
Two (2) years of experience in office or reception operations preferred
Required Skills
Ability to maintain confidentiality and handle sensitive information
Ability to assess students in crisis and determine when to escalate support to the Dean or a counselor
Strong verbal and written communication skills
Proficient with Microsoft Office Suite
Willingness to learn new software and campus systems
Ability to work well with college students and create a positive front-desk experience
IWU Kingdom Diversity Statement
IWU in covenant with Gods reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living teaching and learning which exhibits honor respect and dignity. Acknowledging visible or invisible differences our community authentically values each members earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christs commandment to love all humankind.
LIMITATIONS AND DISCLAIMER
As a religious educational institution operating under the auspices of The Wesleyan Church Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C. Sections 2000e-1 and 2000e-2).
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Required Experience:
Junior IC
Job Title: Front Desk and Testing AssistantReporting Relationship: Dean Center for Student SuccessUnit: IWU-MarionDepartment: Center for Student Success-IWU MarionCampus Location: Barnes Student Center Marion INSummary of Position: The Front Desk & Testing Assistant supports the daily operations of ...
Job Title: Front Desk and Testing Assistant
Reporting Relationship: Dean Center for Student Success
Unit: IWU-Marion
Department: Center for Student Success-IWU Marion
Campus Location: Barnes Student Center Marion IN
Summary of Position: The Front Desk & Testing Assistant supports the daily operations of the Center for Student Success by welcoming students and guests managing front-desk tasks assisting with student check-ins and helping administer testing services. This role ensures a smooth friendly and supportive environment for students seeking assistance. A strong Christian commitment consistent with IWUs Community Lifestyle Statement is required including agreement with the beliefs and practices of the Wesleyan Church.
Duties and Responsibilities
Coordinate daily front-desk operations including greeting guests and managing schedules
Deescalate crisis and support students in crisis until the Dean or a Counselor arrives
Assist students with paperwork and applications for services offered through the Center
Assist in the proctoring of paper and computer based tests
Maintain a welcoming organized and clean reception area
Qualifications:According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
Education
High school diploma required
Experience
Two (2) years of experience in office or reception operations preferred
Required Skills
Ability to maintain confidentiality and handle sensitive information
Ability to assess students in crisis and determine when to escalate support to the Dean or a counselor
Strong verbal and written communication skills
Proficient with Microsoft Office Suite
Willingness to learn new software and campus systems
Ability to work well with college students and create a positive front-desk experience
IWU Kingdom Diversity Statement
IWU in covenant with Gods reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living teaching and learning which exhibits honor respect and dignity. Acknowledging visible or invisible differences our community authentically values each members earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christs commandment to love all humankind.
LIMITATIONS AND DISCLAIMER
As a religious educational institution operating under the auspices of The Wesleyan Church Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C. Sections 2000e-1 and 2000e-2).
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Since the beginning, Indiana Wesleyan University has been committed to changing the world by developing Christlike students who live with character, pursue academic excellence, and exhibit exemplary leadership qualities.
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