Debt Resolutions Specialist (Collector)
Job Location:
Reston, VA - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Join our team as a Debt Resolutions Specialist (Collector) at Interior Federal! We are looking for a dedicated individual to assist with our loan processes and ensure excellent member service.
Key Responsibilities
-Manage delinquent loan accounts collect pastdue payments and coordinate collateral recovery
-Process chargeoffs and escalate significant issues to the Debt Resolutions Supervisor
-Monitor and work daily Overdraft Privilege Program (ODP) reports
-Partner with members and collection agencies to set up Fresh Start arrangements and post payments
-Respond to credit bureau disputes and maintain accurate documentation and account records
Qualifications
-Experience: 13 years of similar or related experience
-Education: High school diploma or GED
-Skills:
-Strong communication and conflictresolution abilities
-Experience with Symitar preferred
-Proficient computer keyboarding and 10key skills
-Ability to lift or pull up to 25 pounds
Why Join Us
-Comprehensive Benefits: Competitive package including health dental and vision insurance retirement plans and more.
-Work-Life Balance: No weekend work required!
-Professional Growth: Opportunities for career advancement.
-Employee Perks: Enjoy employee discounts and loan discounts.
Required Experience:
IC
