Product Development Director P&C (VPP)

Why USAA

At USAA our mission is to empower our members to achieve financial security through highly competitive products exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA where our core values honesty integrity loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are seeking a Product Development Director to support our Property and Casualty insurance (P&C) property lines to bring IT-driven product enhancements to market. You will need a strong understanding of property insurance products including contract coverages pricing and common claims scenarios. This role will support the Valuable Personal Property (VPP) product line.

This role is accountable for developing new products overseeing and managing the launch and maturation of new products into target strategic markets. Acting as a cross functional expert this position provides expertise and support for product line initiatives related to product development compliance operational and process improvements claims management vendor management product documentation fulfillment and/or system releases.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio TX Plano TX Phoenix AZ Colorado Springs CO Tampa Fl or Chesapeake VA. Relocation assistance is not available for this position.

What youll do:

• Responsible for development of digital first products supporting the needs and risks of USAA Members
• Leads development and launch of new innovative product offerings as well as auxiliary/enhanced features/services for existing products.
• Develops recommendations to launch new products and the evaluation and decision to buy/build or ally for individual product(s).
• Generates creative product and coverage solutions for member needs to ensure a dynamic product development pipeline exists
• Responsible for maintaining thorough level of knowledge of business and underwriting performance for products in scope (e.g. trends results etc.)
• Responsible for post-launch monitoring maintenance and underwriting of new in market products based on product performance member needs and competitive changes in the market including but not limited to product rules rates and forms.
• Conducts complex analysis of internal and external data and member information to support formulation of product strategy and enhance competitive intelligence.
• Develops and communicates the new product value proposition for individual products.
• Ensures sales support is delivered to all distribution channels (e.g. .com mobile contact center) so that the new product is properly positioned to members
• Leads the analysis and evaluation of new product performance metrics to make changes to offerings if necessary prior to full launch
• Coordinates with relevant control partners (to include Legal Compliance and Risk Management) to ensure product offerings are designed and implemented in compliance with all applicable laws and regulations.
• Ensures risks associated with business activities are effectively identified measured monitored and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelors Degree in Business Marketing Supply Chain Statistics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years relevant experience in Actuary Underwriting Marketing Operations Financial Services or relevant military experience.
• Extensive experience in developing deploying and supporting product and/or integrated suite of products.
• Experience working through agile product development process managing multiple products simultaneously.
• Knowledge and application of Product Development Life Cycle (PDLC).
• Creative problem solver with hands on experience in problem framing qualitative & quantitative research running product experiments hypothesis testing and prototyping to launch products at the intersection of Human Technology and Business dimensions.
• Navigates through ambiguous contexts with confidence. Ability to break large complex initiatives into smaller manageable features and capabilities and deliver them early and often.

What sets you apart:

• P&C Property Expertise: Experience supporting Property product lines and bringing IT-driven product enhancements to market; understanding of insurance products including contract coverages pricing and common claims scenarios. Ideally with Valuable Personal Property (VPP) experience.
• Strategic Product Planning and Road Mapping:Proven ability to analyze market trends competitive intelligence and member needs to formulate product strategy and create a dynamic product development pipeline.
• Product Design & Innovation:Demonstrated experience in product design with a strong understanding of the product lifecycle and user-centric development.
• Driving Value Through Collaboration:Skilled at forging strong partnerships across IT Pricing Data Underwriting Go-to-Market and other key stakeholders to deliver impactful results that meet both organizational and member needs.
• Data Analysis and Performance Monitoring:Strong analytical skills to interpret internal and external data monitor product performance and make data-driven recommendations for product enhancements or changes.
• Innovative Solution Generation:A track record of generating creative product and coverage solutions to meet member needs and drive innovation within product offerings.
• US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $127310 - $243340.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e. H-1B TN STEM OPT Training Plans etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical financial and emotional wellness. These benefits include comprehensive medical dental and vision plans 401(k) pension life insurance parental benefits adoption assistance paid time off program with paid holidays plus 16 paid volunteer hours and various wellness programs. Additionally our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits visit our benefits page on .

Applications for this position are accepted on an ongoing basis this posting will remain open until the position is filled. Thus interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.