Service Line Manager – Screen and Centrifuge Lifecycle ASEACA&I

Seize global opportunities

Joining a winning team of people working across more than 60 countries you will be part of an agile network of talented and ambitious fact we count on you to engage connect and collaborate with colleagues all over the world. Seize the opportunity to learn create and develop your potential with us.

In our Service Group we bundle all components that are consumed or worn out during the regular running of equipment and require predictable replenishment. Through our engineering design and materials expertise we can make a big impact on increasing the productivity of our customers operations.

As a key member of our Consumable Service Line leadership team you will drive our screen trommel Centrifuge and Wear solutions lifecycle business in both new and existing markets to increase market share.

We are seeking a customer centric individual with demonstrated experience in value based strategic sales to strengthen our team and deliver the strategy.

Responsibilities

• Sales and business development including the support and indirect management of regional sales teams within the product line.
• Development of growth strategies.
• Managing customer relationships improving aftermarket retention and increasing client base.
• Develop new business models for the service business line.
• Manage and review business proposals and contracts to clearly detail the value proposition.
• Deliver sales training and ongoing support developing marketing materials.
• Supply chain and manufacturing support
• Strive for continuous improvements in our Safety First and Quality-focused culture.
• Grow develop engage and motivate a large cross functional and diverse team (sales and product support teams) to continually increase customer satisfaction.
• Forecast sales targets and support the sales team in meeting these targets.
• Submit regular sales and product reports and ensure data integrity.
• Ensure compliance within the companys CRM ERP and related systems.
• Gather and manage the flow of market product and customer intelligence for the service line.
• Travel - Regular travel is expected in this role up to 50 % time. Volumes will vary based on the requirements of the role.

What you bring

• At least 10 years within the mineral processing industry.
• Relevant direct experience with classification technologies.
• A high level of understanding of mining wear solutions will be highly regarded specifically polyurethane and rubber manufacturing processes.
• Bachelor degree in a relevant discipline or equivalent industry experience.
• At least 5 years experience in a technical specialist role with demonstrable success in developing sustainable solutions to support the sales effort to increase market share and maximise client productivity and efficiency.
• Existing strong network of key stakeholders within mineral processing industry.
• Demonstrated ability to develop strong relationships both internally and with external clients with strong customer service skills.
• Demonstrated business acumen to develop realistic business plans with stretch targets and the clear plan to reach those targets.
• Experienced utilizing ERP database systems is desired i.e.. Oracle Citrix / Epicor SAP or similar systems

What we offer

• Competitive remuneration package on offer
• Flexible working arrangements including working from home/flexible hours
• Job security in a volatile market. Since 1882 FLSmidth have operated successfully within a global environment
• Development and training within a respected global OEM company
• Access to salary packaging options to allow you to maximise your after tax income
• Employee Assistance Program for employees and immediate family.
• Purchased annual leave options
• Paid Parental Leave
• Access to a recognition and benefits platform
• Involvement with community and charity initiatives
• Annual flu vaccination

Shortlisting for this position will commence immediately.

FLSmidth requires all candidates to hold unrestricted Australian Working rights at the time of application. If you do not have full unrestricted working rights we are unable to accept your application for employment.

Applications from 3rd parties will not be accepted.

FLSmidth is the leading supplier of engineering equipment and service solutions to customers in the mining and cement industries for more information please visit offer all employees access to a dedicated recognition platform empowering you to celebrate achievements share appreciation and stay connected globally.